IMHO, if there is a problem with something or someone with a specific company, surely it can be sorted amoungst those involved on a more personal level rather then public.
We all have to remember that TDI is a business and if it were my business I would protect it too, whether I needed to or not.
Yes, people have problems, but yet people always have good experiences. For instance, we always would curse our ENGLAND goal keeper for not saving goals, but never praise him for saving the many he did.
I have had good experiences with TDI and think mark is very knowledgeable when it comes to car tuning. You have to remember that where there is a will there is a way with TDi. Take for example all the 1st installs they have ever done and off course some need tweaking like all things new. we need to appreciate this.
I think we should sit back, relax and be thankfull of companies so helpfull to lexus members and offering all these tuning solutions to lexus owners, before I joined LOC, I never even knew how to get Lexus tuning parts untill I saw and found the TDI link.
I have been happy with things I brought from there............ :)