davidvsg
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Everything posted by davidvsg
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I partially agree with you. I think Lexus is (1) the vehicule and (2) the customer support. From November 2010 my vehicle has been in the workshop for 2 months. My dealer is the contact point for Lexus and, as the manager told me, they and all Lexus staff are one. I think the car is awesome, but where is the warranty if there're problems? There are some points I've not included in my page, like the fuel consumption: over 12L/100Km (far from the official spec). Anyway, thank you for your opinion ;)
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I've suffered a lot of problems with my Lexus IS 220d since I bought it, 3 years ago. I've contacted Lexus Spain with no success (no reply), so I've decided to expose my situation here, in the www. I've created a site where I've posted all of the information: http://www.mylexusexperience.info/index-en.php Please note that I don't want to dismiss Lexus, but I thnik my vehicle is far from the Lexus quality standards. I've contacted with my Lexus dealer with no success, Lexus Spain with no success and I don't know what can I do :( Sorry for my poor english, I do my best. Thank you.