Rashid22

Hi, I only discovered the damage when I collected the car after I purchased it. Now they saying it was my fault for not complaining on the day. Of course I didn't realise that once I put more weight it would increase the crack as that time.

Hi All, Last week I picked up my IS220d from a Lexus dealer. When initially it was viewed, I have spotted some sort of dirt on the passenger seat which they have assured me that it would go when it gets valeted. When I picked it up, it was there and the dealer said that the material was a little bit damaged and they could not do anything about it. Furthermore, the Tray in the boot was damaged. They said they couldn't source the tray on its own and they have to purchase the boot tray plus whatever comes with it which would have cost them £££s. I appreciate some help with regards to the above. I have been searching for Boot Tray but it doesn't seem i could find one. What is your recommendation on the above. Thanks in advance. Rashid