Lexus Owners Club

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  1. Lexus Hull has received the prestigious Kiwami Award for delivering the finest guest experience to its customers. It is among just 10 Lexus European retailers to receive the honour, presented annually. Steve Kelly, Lexus Director of the John Roe Group, said: “This award is a credit to the great team we have at Lexus Hull and our principle of building relationships rather than selling cars. By getting to know our customers well, we are able to meet and exceed their expectations, and all our team work hard to achieve this goal.” Lexus has placed the quality of the guest experience at the heart of its business since the brand’s foundation almost 30 years ago, a commitment reflected in the presentation of Kiwami Award to those European retailers who achieve the highest standards. The award, which takes its name from a Japanese word meaning 'ultimate', demonstrates how the principles of omotenashi hospitality are central to the Lexus brand, influencing not just the design and performance of its luxury vehicles, but also the quality and integrity of its business operations. True to the best traditions of Japanese hospitality represented by omotenashi, each customer is treated as individual and welcomed by retailers with the courtesy that would be given to a guest in their home. The guest’s needs and preferences are recognised and anticipated with seamless, personal service that goes beyond their expectations. The 2018 award winners were selected in a two-stage judging process which scrutinised each retailer’s guest experience standards and their overall business performance. To qualify, retailers must be a successful business, with a sound financial structure and performing strongly in line with their business and sales plans. As Lexus five-star retailers, they must demonstrate a commitment to upholding Lexus’ standards in all areas of their business. Only one award is made within each Lexus National Sales and Marketing Company (NMSC). The successful retailers were presented with the Kiwami Award by Pascal Ruch, Head of Lexus Europe, as part of special series of celebratory events hosted in Marseille last week. He said: “Lexus’s ambition has not been simply to redefine what great guest experience means in the automotive industry, but to constantly recognise and respond to changes in customer habits and priorities. By harnessing the concept of omotenashi in developing their business, our European retailers are able to maintain the highest service standards, supported by the dedicated work of everyone in their teams.”
  2. Lexus Owners Club

    THE NEW LEXUS RX 450hL

    Lexus’s first seven-seat model in the UK is on sale now Three highly specified model grades – SE, Luxury and Premier All feature power-folding third row seats and triple-zone climate control On-the-road prices from £50,995 Full model press kit, high-resolution images and video footage available on the Lexus UK media website Lexus breaks new ground in the UK this week with official sales launch of the new RX 450hL, its first seven-seat model in the UK. Extending the appeal of the RX luxury SUV, the new RX L provides an extra two seats with no compromise in the comfort of all passengers on board. It shares the same smooth, efficient and reliable self-charging hybrid powertrain as the five-seat RX, but benefits from a revised body extended from the rear axle to ensure the additional seats offer good head and leg-room and are easy to access. Comfort and convenience are further addressed by a power-folding system for the third row seats and triple-zone climate control being provided as standard on all versions of the RX L. UK model range and pricing The RX 450h L is available in the UK in three equipment grades: SE, Luxury and Premier. Key equipment features are as follows: SE grade 18-inch, seven-spoke alloy wheels Lexus Safety System+ Lexus Navigation with full European mapping Reversing camera Leather upholstery Driver and front passenger eight-way power adjustable seats Heated and ventilated front seats Power steering wheel adjustment Power-folding third row seats Triple-zone climate control Drive Mode Select – four modes Power tailgate Auto-dimming rear-view mirror Auto-folding heated door mirrors with reverse tilt function LED headlights with Automatic High Beam Illuminated exterior door handles Smart entry and start Integrated roof rails Luxury grade adds 20-inch machined-face alloy wheels Lexus Premium Navigation with 12.3-inch display and 12-speaker audio with single DVD player Power tailgate with smart open/close function Triple-zone climate control Wireless smartphone charger Intelligent Parking Assist Rain-sensing wipers Auto-folding, auto-dimming door mirrors with reverse tilt function Triple-eye LED headlights with Automatic High Beam LED sequential turn indicators Premier grade adds 20-inch alloy wheels with optional colour inserts Colour head-up display Illuminated scuff plates Adaptive Variable Suspension Semi-aniline leather upholstery 10-way power driver and front passenger seat adjustment Heated second row seats Memory function for front seats, steering wheel and door mirrors Drive Mode Select – five modes Lexus Premium Navigation with 15-speaker Mark Levinson surround sound system 360-degree Panoramic View Monitor Blind Spot Monitor and Rear Cross Traffic Alert Power adjustable steering wheel with wood/leather inserts and integrated heater Rear door sunshades Card key Triple-eye LED headlights with Adaptive High-beam System Sunroof Option packs All versions of the new RX L can be specified with a Protection Pack, which provides rubber floor mats, a bumper protection plate, boot liner and mud flaps. The Premier grade model can be fitted with a Style Pack, adding a front skirt, rear bumper protection plate, chrome side sills and alloy wheels with black inserts. A sunroof is available for the Luxury model. RX 450hL pricing The RX L is on sale now, prices are shown in the table below. MODEL OTR PRICE RX 450hL SE £50,995 RX 450hL Luxury £54,095 RX 450hL Premier £61,995
  3. UK motorists have voted Lexus the nation’s Most Reliable Brand in the Auto Trader Awards 2018 Unlike many other motor industry awards which are determined by editorial judging panels, the Auto Trader New Car Awards are based on the opinions of around 43,000 car drivers who responded to a detailed online survey. The results of the second annual awards were announced at a presentation ceremony in London today. Ivan Aistrop, Auto Trader’s Road Test Editor, said: “It’s no surprise to see Lexus front-and-centre when it comes to reliability because the brand has carved out an enviable reputation in this area over a number of years. This award proves that owners of the car are genuinely seeing the benefits of their car’s mechanical dependability on a day-to-day basis, and more importantly, that they appreciate it. Good work, Lexus.” Erin Baker, Auto Trader’s Editorial Director, congratulated Lexus and all the award-winners “for continuing to push the boundaries of innovation” and for earning a seal of approval from car owners themselves". Ewan Shepherd, Director of Lexus in the UK, said: “Our number one goal is to provide customers with an amazing experience, so this award is greatly appreciated as an independent verdict on the success of our efforts to build cars and provide service that people can rely on, time after time. It is also a great endorsement of our self-charging hybrid technology, which powers around 99% of the cars we sell in the UK. Our customers see it as a reliable, durable and efficient powertrain choice.”
  4. Your wish is my command....it'll be my pleasure! Let's hope Toyota get a 1-2 victory....although there will be some stiff competition in the LMP1 class this year.
  5. Off again this year (12th year running) and always look forward to the shenanigans, especially camping at Beausejour which is like being in Beirut on a bad day! It seems every year is different and last year especially and you could not have predicted the outcome with cars dropping out due to excessive ambient and track temperatures which resulted in LMP2 cars on the podium, which very rarely happens. Big changes this year with the new line-up in LMP1 and new cars in GTE classes as well. I am more than happy to post up some piccies on the site if anyone would like to see them?
  6. Lexus Owners Club

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    From the album: Lexus LC 500

  7. Lexus Owners Club

    Lexus adds new NX Sport grade models

    New Sport edition introduces new sporty design features to the Lexus NX crossover Black exterior detailing including the signature spindle grille and frame[1] and door mirror housings New 18-inch alloy wheel designs – either (according to market) two-tone black machined or two-tone dark/bronze Available with exclusive Tahara black interior finish with white accents Sport design package available for Comfort and Business grade versions of the NX 300h self-charging hybrid in all European markets, as well as turbo petrol NX 300 and normally aspirated petrol NX 200 in Eastern Europe Lexus is adding extra dynamic sporting style appeal to the NX mid-size crossover with the addition of new Sport editionIt is the first expansion of the NX line-up since the new model was introduced last year, following the pattern established by the Sport versions of the Lexus RX luxury SUV and CT premium hatchback in creating a sportier look at a competitive price point. Available for both Comfort and Business grade models, the new Sport edition introduces eye-catching black exterior details, including the horizontal bars and frame1 of the signature spindle grille and the door mirror housings. The wheels, too, add extra impact to the NX’s street appearance, with new 18-inch cast alloys. According to market, these have contrasting dark and bright machined finish, or a striking new design in two-tone dark/bronze. The cabin strikes an equally sporting note with the option of an all-black interior finish, highlighted by white accents (available on Business grade) in the trim and upholstery (cloth upholstery for Comfort models; supple, leather-effect Tahara for Business grade). Other colour options are Black or Dark Rose; all feature silver trim inserts as standard. The new Sport edition models will be available from summer this year, for the NX 300h self-charging hybrid, with front or all-wheel drive, the turbo petrol-powered NX 300 and normally aspirated NX 200[2]. [1] Black spindle grille frame not available in Russia [2] Available exclusively in Eastern Europe
  8. Lexus Owners Club

    Lexus LC 500

    Gallery of photos of the Lexus LC 500 that the Lexus Owners Club reviewed and road tested
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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500

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    From the album: Lexus LC 500