Hi, thanks very much for responding. As you can imagine with this quote, I wouldnt be buying many xmas pressies this year! Lexus dealer is Sidcup Kent and I was a bit gobsmacked! Thanks for helpful tip re book time/hourly charge. I was told the pump price was about £120 but it was the labour on top. Im also having the cambelt done as Im on 70,000 miles/10 years old and they wont charge me for labour on that as water pump in same area. Wish me luck!