LexusMgc1

IS220d 2009 Reg, and just done 55,000 miles, Had the dreaded P2002 EMC code fault (DPF below threshold) diagnosed by the AA. Symptoms - car would drive OK for about 5 mins and then drop into limp mode, Engine Management System light on. After further diagnosis by a local independant Garage, they indicated that costs of resolving this problem would be around 5k - I was truly shocked ! They spoke to Lexus Wolverhampton on my behalf, who indicated that the problem should be covered by the Engine warranty, I booked my Car into Lexus Wolverhampton for diagnosis, who promptly completed all the required work at zero cost. Car is running beautifully now. Excellent Service Lexus Wolverhampton and great Customer Care, you have restored my faith in the brand !