Thank you for these further suggestions. Now I believe that, apart from inputting the correct data, my main problem is that, incredible as it may seem, the Lexus GS250 Navigation System is not compatible with an Apple iPhone 4. The Lexus system requires a phone that can use a Dial Up Network (DUN) protocol. It seems that the Apple iPhone cannot do this. Unless someone can tell me how to get round this I will have to give up trying to connect to Lexus Connected Services.