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Glover last won the day on January 13 2017

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About Glover

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  1. Mark. See
  2. Hi Neil. Just searched the NBRA website and PK Motors isn't a member. Looks like the insurance ombudsman might be your best course
  3. Hi Neil. Just did a search for VBRA and it came up wit NBRA. VBRA joined with the National Association of Bodyshops in 2017 to become the NBRA, which is why you can't find the VBRA.. The NBRA website is
  4. In essence what your insurers would have you believe is that the paint spraying robots at Lexus applied the paint incorrectly to one part of the car when the vehicle was built. Bizarrely when your car was hit the part of the car that had poorly applied paint was the only part of the car that was damaged and then subsequently repaired. Really???? As the man said 'there's more chance of Elvis coming back riding Shergar and being struck by lightning!' A more plausible explanation was that the humans carrying out the repair working under pressure to keep costs down skimped on preparation and/or applying the paint. My RX is a year older than yours and I have no paint problems whatsoever and I would gladly buy another. RXs sold in the UK come from a factory that has been rated number one in the world for quality (number two is a Toyota plant in Japan and number three is the Lexus plant in Canada). Couple the award winning factories with the fact that Lexus consistently win awards for the quality of their cars and I doubt very much that a poor paint finish on a car would have got past inspection at the factory. I'd suggest taking your case to the insurance ombudsman and the VBRA (assuming the repairers were members) And finally can Banwell and Associates be independent when they are paid by Admiral? Good luck
  5. Definitely Cross Climates. I had a full set fitted in October 2016 and have done approx. 32,000 on them. Great grip, quiet, comfortable and wear is excellent. At my last service in January they had 5mm left on the fronts and 6mm on the rears
  6. I had the same advisory on my 2012 RX when it went in for a service in January. I asked if I could have a look at the car up on the ramps and it was very minor crazing rather than splitting but the mechanic advised me that (as Rayaans said) they are trained to report anything that is outside of tolerance. I was quoted £1,200 for what apparently is a 9 hour job. I was thinking £300 tops so good job I was sitting down, when I asked for a price ( I ad been thinking of getting them done there and then)! They said they'll keep them under review so no need to change them yet. This has also been covered in a previous string see: There's a link to a bulletin, which is very useful. I think mine fall somewhere between new and the first advisory picture but definitely not at replacement stage. I was wondering about cleaning them up when the weather improves and using Sonax Gummi Pfleger on them Has anybody tried this on bushes?
  7. Has this site been taken over by the US forum:-) There is no such thing as 'math' in English; it's maths. Math is American English. And there is no such thing as British English; that's English. Here endeth the language lesson! Apologies Adam if you are from the other side of the pond!! Now in respect of the actual question although I drive an RX I agree with all of the other comments. I've never driven a large engined petrol car but I've driven a hybrid for almost 30 months and a 3.5ltr hybrid is an absolutely amazing experience, smooth, powerful, quiet and, all things taken into account, amazingly economical. They are affected by the cold weather; a combination of more electricity sapping accessories being used and the batteries being less efficient in the cold can result in my mpg dropping to mid to high 20s; down from mid to high 30s in the summer. Regardless of that once you've driven a hybrid you'll be hooked!
  8. Gen3 RX450 is 33 all round but 36 Eco and higher still for more passengers and speeds in excess of 100mph; so there appears to be some flexibility in pressures
  9. I've got the Cross Climates and I find them very quiet. Had them for over 2 years and approx. 20,000 miles. They had 6mm on the fronts and 6.5mm on the rears after 18,000 miles. I would definitely recommend spending the most you can afford on quality tyres after all they are the only thing between the car and the road! Chinese tyres and indeed most budget brands get very poor reviews from Which and other testers; the difference in braking distance between a quality tyre and a budget brand can be over a couple of car lengths and that's when they are new and in the dry!!!!
  10. Sorry Stuart's post came through as I was typing; mine is the same as Mike's
  11. Mine is give or take about the same although my pattern of driving is slightly different with approx. 50% urban, 40% A and B roads and 10% dual carriageway/motorway (very crude back of a fag packet calculation!). I'd expect the latest generation of RX to better those figures but maybe it's just a question of it bedding in and if this is your first hybrid getting used to a different style of driving.
  12. Result! Lexus Nottingham did the diagnosis, identified a loose negative terminal connection and tightened it. The video health check explained that because it was loose it would intermittently lose contact hence the randomness of the fault. Not sure why it came loose but it may be that they disconnect the battery when carrying out some of the 6 year service items and haven't nipped the bolt up enough. Anyway courtesy car, cleaned and vacuumed and nil charge:-) Really can't fault them for that; the service side has been excellent so far. There was one slight problem though but not related to the fault. My courtesy car was a CT200. They apologised that they didn't have anything bigger but as I was only travelling 5 miles it wasn't a problem; or so I thought. I don't know what spec it was but I've sat on more comfortable park benches! I had to phone them and ask if they could deliver my car back to me, which they did. The rest of the car was fine; it was nippy enough, suspension and steering seemed fine and apart from trying to get used to a completely different screen interface and switch locations there were no problems. But those seats definitely made me appreciate my big comfy RX armchairs!
  13. Thanks Herbs that's very useful. It is a battery tester but not deep discharge. But it might be an idea for me to ask Lexus to check the battery before doing the diagnosis.
  14. Thanks Luigi. I suppose because my Yaris battery lasted 15 years and that is the first Japanese car that I've ever had to replace the battery in I've got used to Japanese batteries lasting for ever! I've got a battery tester so I'll try that but just strange that it happened after a service.
  15. Hi all. I took my RX in for its 6 year service in May at my dealership (it had done approx. 45,000 miles). I can't remember how quickly after this (but within days) I was parked up, having a cuppa, listening to the radio with the car in EV mode when suddenly the System Loading ……… message appeared on the screen. Everything went dead apart from the screen displaying a loading bar. After a couple of seconds the Lexus logo appeared and I pressed the start button and switched the radio back on. All of the trip info e.g. average mpg, mpg since refuelling, average mph etc had zeroed. I thought it was just a one off so didn't pay much attention. It's happened at least twice since so I checked on the internet and apparently it could be a software issue. It doesn't seem to be triggered by any particular event; I've had it on first start up, parked up in EV mode after a short journey and stopping after a longish journey. It always restarts after the message has gone. I phoned the dealership today and they said they'd need to run a diagnostic £110 per hour but pro-rata if it takes less than an hour. If it's occurring as a result of the service they'll refund any charges for the diagnostic work and repairs. So three questions: Has anybody else had this happen? If so what was the outcome? How do I know if the dealership is being honest with me if they say it's nothing to do with the service? I found someone on the US site with the same issue see Strange mine should happen after a service! Thanks in anticipation.