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About GavJ

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  1. Well, its signing off time for me, thanks guys for an informative forum and good tips. I'm not having a go at Lexus, it was an excellent car in many ways, and my replacement isn't "better" or worse than the GS, just different. I am convinced that my GS was a poor example and not typical of the marque. I am the first to accept that I am a fussy bugger so no doubt I will have a few visits back to the dealer with the new one as well 😂
  2. Just back from the dealers after a Major service, (£600) still no fix for the droning, pity, as I do like the car otherwise but I'm afraid that's me done with Lexus. Will start the hunt for it's replacement... the thought of talking to car salesmen again so soon fills me with dread 😒
  3. I have a I phone 6s, when i first got the car the texts didn't appear, and then one day they did? Im assuming it was an update on the phone that caused them to start...
  4. E mail on the car's screen?... how does this saucery magic work?.... I get text messages but not mails, is there a setting needing switched on? Nico, how do you get this working?
  5. Im just a poor 300h owner, who also want's to tow a small trailer for garden rubbish, don't want dirty stuff in my car (especially the spiders 😂 ) Cant find one listed anywhere, haven't asked Lexus, will pluck up the courage when next in for a service....... 😯
  6. Snow didn't last here that long either, did use the button to get out of the works car park though, cunningly constructed with a slope and doesn't get gritted 😅 All changed again, does anyone do a snorkel for the GS ?
  7. Looks like I will get to use the snow button again.....
  8. Hi Rado, hopefully they will find something on mine.... and it can be checked on yours... if need be I will get a loan of a ramp and get under mine to have a look... Just cant pinpoint whats causing it, could be a shaft / bearing issue, could be something vibrating at the same frequency as the engine (Harmonics) , could be the engine running rough! Hopefully not just "how they are", if it ends up as that I will definitely not be impressed. This is my first petrol car for over 10 years, was looking forward to loosing the diesel vibes. My last two diesels were V6's so maybe I have been spoiled?
  9. Thanks Pink, I've mailed my dealer and will await their response... just like another member in the post you linked... if this isn't cured it will be my first and last Lexus... I cant believe this is normal for a luxury car.
  10. thanks all, tyres look fine and noise only happens when on the throttle lightly... could be a loose shield or exhaust mount, havent been underneath and wont be until spring! interested to find out more about the " There is a TSB about, for GS 300h you need only a reprogramming " sounds similar to Jaguar where dealer denied all knowledge of it until I found the ref and sent it to them...
  11. Hi, Im experiencing an occasional droning noise... probably wouldn't hear it if the car wasn't so quiet. I get a drone / hum when I get on the throttle gently, probably about 50 mph but at other speeds too, as if the gear ratio is too low and the engine is laboring causing something to vibrate. I had a similar thing in my Jag XF, turned out to be a known fault with the fuel pipes vibrating.Its a bit like harmonics, as if something is vibrating making the whole cabin hum. It not loud, its low and a passenger probably wouldn't hear it but now I have I cant help but hear it every drive!! Definitely related to the throttle, that is if I hear it and I keep this steady throttle opening it remains but if I increase or decrease the throttle it stops.. Driving me mad .....
  12. All's well that ends well... got a call from the dealer today, they refunded my money... thanks to all for the advice..
  13. At last I have received a response from the Citizen's Advice Consumer Service, bit disappointing to see that it is a pretty general response even though they came back to me on two occasions looking for specific details, dates / costs / Dealers post Code! Anyway, the response was quite long winded so I have copied two of the relevant paragraphs below..... The only grey area is the "expected wear & tear" statement.. I have been advised, if I wish to proceed, to correspond with them "in line with their complaints procedure" and if the dealer comes back and says that the battery was worn out and this was to be expected the only option I have is to go to court but can ask them " if they would be willing to participate in mediation via a dispute body to avoid court action." So.... probably worth sending a mail....., they also advised registered post!..... I'm thinking this will be a long winded process which will end up with them saying that I should reasonably expect the battery to be half way through its life "wear and tear" and they have payed for half of the new battery. ---------------------------------- Under the Consumer Rights Act 2015, all goods purchased from a trader must be of a 'satisfactory quality', this means that the goods should be free from faults, fit for purpose, safe and durable. If you consider the item defective and not through consumer misuse, damage or fair wear and tear, then depending on the circumstances, you may be able to pursue the trader for one of the following options: ‘Repair or replacement’ The consumer may be able to request a free repair or replacement from the trader. This should be provided within a reasonable timescale and without causing significant inconvenience. Generally, a trader would be entitled to offer the most cost-effective option to you, so if a repair or a replacement is impossible or disproportionate, then they may offer you an alternative remedy. If within the first six months, it would be trader’s responsibility to disprove any allegation of inherent fault with supporting evidence. If beyond six months, when alleging a fault, the consumer may need to disprove consumer misuse, damage or fair wear and tear.
  14. I had checked about and the Lexus (Panasonic) battery is £265 plus fitting from Lexus dealers, the alternative Bosch battery I found from eurocarparts was £80, but I wasn't 100% sure if this was the correct battery, and I would have to fit myself and sort out the temp sensor. Most on-line sites do not even list a battery for this car! My main concern with this is if another fault developed Lexus would instantly claim that the battery I fitted was the problem and wouldn't honor my warranty, which has 8 months to run. That aside I have written to Citizens advice and explained the position so haven't given up with reclaiming the cost back. If I can get some back I will be ok with that as I have ended up with a new battery where in effect the cars battery should be 1/2 way through its expected life.