I have a big problem with the email of INDASHPC ( inquiry@indashpc.org & info@gromaudio.com ). I always get an "mail failure delivery" when I send them an email. Am I the only one ?
I received after one week the GROM AUDIO kit (IPOD) for my Lexus IS200 12/1999 (m.y. 2000) with gps satnav, external amplifier and 8 speakers.
But the GROM AUDIO kit doesn't work. So I contact INDASHPC :
I received the GROM AUDIO kit on the 02 january 2008. I installed it immadiatly. Connectors are the good one. They fit perfectly on
my radio. Unfortunately, the radio did not reconize the kit and then the ipod (classic 5th gen 30Gb). I looked in the installation guide the chapter "3.6 troubleshooting". So, I check all connectors. They were well connected. I disconnected them and connected them new. But my radio did not still reconize the GROM AUDIO kit. Can you help me to resolve this (big) problem ASAP ? Sincerely, Marc
I received an answer very quickly (I contact the technical support by the website of INDASHPC) :
Hi Marc,
I think we have compatibility issues with 13902 units,
We're looking for such unit for tests,
I will let you know next week when we have a solution,
Thank you,
Dmitry/