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Ken83

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Everything posted by Ken83

  1. Ken83
    Hi guys, Just to let you know I took the car out yesterday and did a total of six 60-10mph stops as suggested all in safe places and generated a lot of brake dust. The car brakes really well. Unfortunately after all of that the noise was there loud as before. It definitely seems to start during and after a left turn. Not sure if it is pad related now or what to try next. Thanks Ken
  2. Ken83
    Yes Sharpor, you felt my pain - it can be very embarrassing because its so loud!
  3. Ken83
    Thanks all. Seems like the general consensus is some heavy braking! I'll fins a safe place to do this and try it out and let you all know how it goes. Thanks for your time and responses. Ken
  4. Ken83
    Thanks Colin
  5. Ken83
    Thank you. I guess neutral because the regen is not engaged in neutral so it will be pure braking? That's a great point. I've heard this before but I tried it while in drive and saw no difference but I guess I now know why! Just to double check doing that couldn't damage the gearbox could it? Neutral shouldn't but these cars can be more complicated than others. Cheers
  6. Ken83
    Thanks for the response. The issue I have is that I regularly go around London in hybrid Priuses that are older than my car in taxis and I see them drive past me regularly. I have never heard a sound from their brakes even when stopping so I don't think its a hybrid issue - especially since there are so many hybrids around now and I generally don't hear such noises. As for the severity, Imagine you couldn't comfortably open you windows in summer as all you hear is squeals and squeaks constantly at low speed and very time you brake. Or when you're driving along and brake and the squeal is so loud people regularly turn around. If it was minor I would ignore it (my wife especially because she really likes the car), but it really isn't. It's loud and persistent. And even she has had enough.
  7. Ken83
    I've had my 2014 IS300h F-Sport which I bought on 37k miles for 2 years. From 3 weeks into ownership I noticed a squealing/squeaking at low speeds and when braking. Its quite noticeable even when windows are up. As the car was in warranty I took it to my local Lexus dealership. They said that it needed new pads and discs (almost £600). these were changed at the cost of the Lexus I bought the car from as my local dealership said it wouldn't pass MOT as it was. Not long after (within a week) heard the noise again. I too the car back again when my service was due and mentioned it was still happening. They checked at service and said nothing visually wrong so couldn't do anything about it but it had been checked. Plus they said they couldn't hear anything. The noise persisted and I took it back again. This time the guy who deals with me said he'd see if there was anywhere they could grease (as someone had suggested this to me when I posted the issue in here). Again they couldn't hear anything. They gave the car back but again the noise re-appeared. Gradually it feel like the noise was getting worse. Louder and more persistent (as sometimes you don't hear it). It also seems to be more apparent after a left turn and when coming to a full stop but not immediately after starting to drive, but after 10-15 minutes when things warm up. Also seems worse in summer. I contacted Toyota customer services as I am really at my wits end with this after almost 2 years of loud squealing/squeaking EVERY time the car is driven. As it was during our last lockdown they said as soon as able take it back to the dealership and they will have a look at it. I took it in this week as my service was also due and as I drove into the car park there it was loud and clear. Unluckily for me there was nobody there to hear it. I then asked the rep I was seeing to stand in the car park and listen. Moved the car back and forth no sound. Applied the brake no sound. So I asked him to wait while I went around the block to 'warm it up'. When I returned the sound was there again but he had gone inside as they were busy! I got him back out and asked him to go around with me - masks on windows wide open. We drove around the block in perfect silence - no noise AT ALL! I was so frustrated until we finally turned into the car park and there it was loud as ever before I even applied the brake and squealing even more as it came to a stop. He said "ooh that doesn't sound right". Finally! I told him I've had to put up with that for 2 years, every day. Even my wife is irritated by it and she doesn't get irritated, she married me! They had the car from Monday to Friday and changed the passenger side caliper. But apparently, this reduced the noise only so they changed the other one too. I paid for the extended warranty so this went through that. My wife picked up the car on Friday as I was unwell and they said to her the problem should be solved. After having it back 3 times and suffering the disappointment of it coming back I didn't hold my breath. Lo and behold, my wife took the kids out this morning and there was the noise again! I don't know what to do anymore and I am seriously contemplating cutting my losses and trading the car in somewhere which will lose me a good chunk of the £17k I paid for it. I will of course contact Lexus again but don't know how much more they will do (they quoted the caliper change at £500 each). If anybody has any advice or has had the same issue and solved it somehow please let me know. I'm not mechanically minded so can't take off and clean anything - and to be honest I shouldn't have to as I have had far cheaper cars with no issues whatsoever. I thought I was trading up! Any help would ne appreciated! Cheers
  8. Ken83
    Thanks for all your responses guys. Went to pick up the wheels today and in the end it looks like they're willing to pay Lexus to do it - so happy days. But at least this thread will help other people avoid paying those extortionate prices. Cheers, Ken
  9. Ken83
    Thanks Chris. I'm unfortunately not very mechanical so will need to take what you wrote to my mechanic and hope he does it for me. It's ridiculous that we'd need to do this ourselves rather than Lexus when they changed the brakes when not having this done leads to such an annoying and persistent problem. Thanks again, Ken
  10. Ken83
    Hi, Have had an issue with my IS300h 2014 F-Sport owned for 11 months. At low speeds <15mph there is an annoying and reasonably loud squeak/squealing coming from the wheels/brakes. Took it to my local Lexus not long after they purchased and they said pads and discs heavily eroded. The quote to fix was £550 (which the Lexus branch I bought it from paid). The squeak subsided for about 2 weeks and then came back. It's been on and off and in winter I could ignore it but now summer is here again it's annoying having the windows open. I took it for a service 2 weeks ago and asked them to look into it. They came back and said they can't hear a squeak (sometimes it goes away for a few miles) and that they had checked the brakes and they were fitted perfectly so there is nothing they can see to fix. But the annoying squeak still remains 😞. Wondering if others have had the issue and if Lexus are perhaps covering themselves because it's a know issue with their pads and to say that would potentially have me telling them to change them? I'm happy to pay again to change these pads to non Lexus from a standard mechanic (if anybody has any suggestions which brand to change to). I previously posted about this and someone said like behind the caliper or pads needed to be greased. I mentioned that to Lexus and they said they didn't know anything about that so there is nothing they can see to do. As the car is almost out of the 1 year warranty I got when I purchased, I want the problem resolved sooner rather than later by them - unless its as easy as changing to non manufacturer pads in which case I will do that instead? Wondering if it may be something more serious and they are stalling until I am out of warranty to all of a sudden discover the issue (though Lexus doesn't strike me as that kind of company - I could be wrong)? Any advice/previous experiences would be appreciated as its really starting to impact my enjoyment of the car. Thanks Ken
  11. Ken83
    Don't be making me second guess my decision Andrew 😄
  12. Ken83
    Excellent - thanks Mark. I've ordered them to be fitted on Thursday - £430 all in from Kwik-Fit. I'll call them in advance to verify it has rim protection ahead of time. But yes, totally agree why jeapordise the safety of the family for a few quid? Cheers, Ken
  13. Ken83
    Ah ok - I assumed you had them on already? Ok, will look into it further. Thanks Ken
  14. Ken83
    Thank you! Will look into these also.
  15. Ken83
    I've just looked these up and seem to be a good choice - can you confirm if they have the rim protection? I can't seem to find anything conclusive. It would be nice to have a quieter tyre as the reviews suggest this is and lastly is it good for cornering? Thanks! Ken
  16. Ken83
    Hi All, I was hoping to get a recommendation on tyres to use on my 2014 IS300h F-Sport. Took it for service at Lexus over the weekend and one of my tyres is quite worn on the inside. Booked it into Kwik-Fit and used their tool to find the correct size based on make and model (225/40/R18 Bridgestone Turanza T005 good for the front and the back per their tool). Turns out that's wrong (should have checked the wall) for the back they're actually 255/35/R18 and the ones I currently have are Bridgestone Turanza ER-33 with a nice protective lip to protect from curbing - the T005s do not have such an advantage. The ER-33 are on all my wheels currently with a slightly different size on the front. I can order them and they can fit it but it will cost about £100 more than the ones that were previously suggested which isn't too bad (but not great). My issue however is that they seem to be terrible tyres from the ratings - F for efficiency, C for wet and I've seen a few user reviews from different sites saying they are bad in the wet and common for aquaplaning. I've had my car almost a year and never experienced any issues but now thinking is it worth spending so much on what seem to be terrible performing tyres (mainly in the wet) with the only plus point being that they are hard wearing? May favourite tyres of all time are the Good Year Efficient Grip (but they don't seem to be produced in this size). So my question are: 1. Should I stick with the ER-33s as they may be better than suggested in the reviews for people who have IS300h and have used them longer than I have? 2. Or should I change and if so can anybody suggest an actual tyre to go with which has the protective lip over the alloys as well? I need to change the tyres quite quickly and get it booked in before the weekend (MOT) so quick responses would be greatly appreciated. Thanks a lot, Ken
  17. Ken83
    Thanks you all!
  18. Ken83
    Hi All, Hoping this is just a quick one - the pinkish coolant in my 2014 IS300h at near the bonnet (I am assuming for the radiator) is getting close to minimum. I asked Lexus (as I have had the car under a year) what I should fill it with and if I should come and buy coolant direct from them to do it. They said it just needs any pink coolant. Is that correct and if so would anybody suggest a brand to use? Just for clarity the colour of the coolant running low is the same as the tank you see kind of in the middle of the engine (also pink). Thanks Ken
  19. Ken83
    Thanks for the replies! Nemesis: your link worked a treat 😊 LordByron: I’ll look into the SD card on eBay - thanks. Also I hear what you’re saying about the lack of snappy overtaking. I came from a turbo diesel bmw and I miss the swiftness 😕
  20. Ken83
    Hi guys, My wife and I have clocked about 2k miles in our 2014 IS300h F Sport and we seem to only be averaging 37-39mpg. I exepected quite a bit more from the car so wondering if I’m doing anything wrong? I read somewhere that accelerating reasonable quickly but not flooring it and then releasing the acellerator, then pressing back down gently so the car goes onto electric is an efficient way driving. I do this whenever I can but figures still stay in the high 30s only. Since we got the car I fill it back up every week and work out the average cost per mile. On Sainsbury’s petrol at around £1.24 per litre I consistently get around 15-16p a mile which I don’t think is not bad but could be much better if I made it into the 40s. Car is mainly used for school runs with some stop start traffic with the wife. At weekend I put it on the A13 to go in and out of London but again once you get there it’s stop start again. Wondeing if anything wrong or this is normal. Before I bought the car I looked at the ‘realmpg’ site where individuals post their mpgs and it calculates an average. On there it was 48+ which was part of the reason I bought it. Any advice would be helpful before I approach dealer. Thanks K
  21. Ken83
    Hi All, Just a quick one and it may be totally normal but just wanted to check as I haven’t had the car long 🙂 Noticed that when I slow down to go over a set of ramps, soon as I go over and accelerate lightly but enough for the engine to come on and not just use electric, the engine revs increase as if I were accelerating harder (even if I’m keeping a relatively consistent speed). When I get to the next ramp and reduce speed and go over the same happens when I get back on the throttle. Is this normal? It’s a bit annoying I just say because I’m not really accelerating. May just be the way yeh CVT works, but just wanted to check as it’s been bugging me. Thanks Ken
  22. Ken83
    Hi All, Can anyone tell me how to log in to connected services? I went to a website I googled for Lexus Europe I believe and it said it no longer available. Wondering if it’s the wrong website and anyone has a link? I’d like to use it to send routes to my car without having to use the system inside and more importantly to get traffic updates. Also, does anyone know how to update the map? Bit embarrassed today when I was putting in a postcode for my wife to take our kids to a birthday party and that particular postcode wasn’t available in the postcode part of the sat nav. She had to use her phone lying on the centre console. Not safe and not great for car we just bought albeit 2014. Any help would be appreciated. Thanks Ken
  23. Ken83
    Phew! Thanks for th follwo up Maxz.
  24. Ken83
    Sounds like double the trouble to me! If you do find a decent cat lock, please post and I may consider getting one as well. Thanks
  25. Ken83
    I cleaned the inside of the windowns at the weekend because I thought t was exactly what you were suggesting. I did the windscreen and the rear screen to see if there woudl be a difference with the side windows but they all seem to frost up the same. Will check the pollen filter (when I figure out where it it :-D). Thanks for the suggestions. Ken
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