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Robert de Castro

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  • First Name
    Robert
  • Lexus Model
    RX 400 H
  • Year of Lexus
    2009
  • UK/Ireland Location
    Kent

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  1. Thanks to both of you for the advice. Unfortunately I didn’t save the online photos and the advert has now been removed. I did go back to the dealer and they insisted the damage was already there. I know they use this audio installer regularly so I’m not sure if they’d be reluctant to help me prove my case. I suspect that might be the case. The installer also sounded surprised and said they didn’t drill any holes- but this is clearly an accidental puncture. in the end I was recommended a local smart repairer and they have done an excellent job. If you look closely you can see it’s been repaired but it’s certainly much better than before.
  2. Hi I have some small damage to the leather/vinyl/plastic(?) trim either side of the gear selector. I only bought the car last week and didn’t notice this damage until today so I suspect this was caused yesterday following an upgrade to the car’s audio system but, as I don’t have any before photos, I cannot be sure. On the left hand side there is a small puncture and on the right hand side the material seems to have become creased and possibly slightly scuffed. If anyone has any experience or advice on if/how this might be repaired, or can suggest a good repairer in the SE London/Kent area that would be greatly appreciated. The rest of the interior is in superb condition so I’d really like to get this fixed. Thanks, Robert
  3. Welcome to Europe's Leading Lexus Club! Please Enjoy!

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