DLX

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About DLX

  • Rank
    New Club Member

Profile Information

  • First Name
    dave
  • Lexus Model
    es300h
  • Year of Lexus
    2019
  • UK/Ireland Location
    Buckinghamshire

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  1. DLX

    Damaged Windscreen

    Fixed! Much to my surprise got a call from Autoglass yesterday to say they had the trim and they fitted it today. Result at last. Better still they have used Lexus glass.
  2. DLX

    Damaged Windscreen

    Update Not fixed and looks like it will be some time. Earlier this week I had convinced the insurance company that they should pay for Lexus dealer to do it. Went back to Lexus dealer to confirm the quote. Dealer is closed and I was also told by email that they are not able to order any parts either. Spoke to an area manager at Autoglass. They are not ordering any parts. Could not even advise when the trim would arrive (this should have been ordered on 17 March). When I suggested that they could have got the glass and parts from Lexus ages ago Autoglass said that the insurance company would not let them do that! Hmmmmm that's probably the agreement they have to keep the cost down for both. Crack is now right across the drivers line of sight so technically should not be driven. Fortunately we have second car and obviously not going very far at the moment.
  3. DLX

    Damaged Windscreen

    A £100 excess applies to claims for replacement, and £25 for glass repair. If the work is carried out by our approved repairer, the excess is reduced to £75 for glass replacement and £15 for glass repair. If our approved repairer is not used the maximum payable under this section is £150 after deducting excesses.
  4. Just a warning if you have a damaged windscreen on your ES300 that needs replacing.. Got a cracked windscreen a month ago. Got full windscreen cover but the insurance company will only pay (minus excess) if I use their approved repairer. They will contribute £150 after excess payment if use someone other than their approved. Lexus dealer quote is £900 and they could do it in 2 days. I was put onto Nationwide Windscreens first but after conversation they realised they couldn't do it because they didn't have the software to realign the cameras for lane tracking etc.. Then insurance put me onto Autoglass. Took them nearly 3 weeks to get the glass then they realised they would probably need some strips(?). Been a further 10 days now and still waiting to hear from them and I assume it will now be a long wait (understandably now)). Lesson; read the insurance small print! Though I do suspect that most policies will be like this. You might want to double check yours! Oh and by the way Autoglass do the fitting in a supermarket car park (!) and it takes 3 hours.
  5. DLX

    Tyres

    Absolutely agree with the "trigger happy" comment - yes manhole covers especially! Previous car was RWD so maybe I have forgotten the character(!) of FWD.
  6. DLX

    Tyres

    What tyres are on your es300h? Any good? I have Dunlop maxx 050 18"(235/45R18) on mine and think they have very poor grip in damp and wet conditions especially under acceleration (light!). Have 10k miles on them and they look to have a lot of life left but I'm seriously considering replacing them. Any recommendations?
  7. Steve

    Welcome to Europe's Leading Lexus Club! Please Enjoy!