Hi, It is worth advising that Parcelforce exclude "Automotive vehicle parts and body work for example but not limited to doors, bumpers, headlights and other large body parts or panels" for compensation for loss or damage, on all their services.
My experience, finding this out the hard way, selling a car tail light on eBay and shipping it via Parcelforce 48 from my local post office. For this service "...delivery time is guaranteed. If your parcel doesn’t arrive by the stated time, we’ll refund 25% of the delivery cost and we also cover you against loss or damage up to £100." When asked by the post office, I told them what was being sent. As an agent for Parcelforce services, it is unfortunate for me, they were not aware of the 'Automotive parts' exclusion. Parcelforces' claims team later said their "...advertised conditions of carriage hold a full list of exclusions which the sender should familiarise themselves with prior to using our services." It did take them nearly 3 months to realise my item was excluded, and point this out to me. In the mean time, the unfortunate buyer and I had wasted lots of time with correspondence, filling forms out and providing evidence of the damage.
Lesson learnt. I am out of pocket for the initial and return shipping. I do, however, now have the broken, virtually worthless, tail light back.