Hi
I had a bump four years ago and insisted, that my car went to Lexus Newcastle .
now one of the repaired doors has rust on the inside edge of the door , it is clearly due to this edge not being painted properly.
i have contacted Lexus Newcastle 3 times to get an answer as to wether , I am entitled to it being covered by the 12 year warranty , which at the time , I was told would be given a fresh twelve year warranty , as it had been repaired to factory standard.
now I have been told , that my car had been repaired by a Toyota garage and the repair is warranted for one year and you loose the balance of the manufacturers on all the panels repainted .
i must say I am very disappointed by this and feel that I have been total a lot of lies , not the first time .
