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ThePraetorian

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  • First Name
    Svetoslav
  • Lexus Model
    GS300h
  • Year of Lexus
    2014
  • UK/Ireland Location
    Surrey

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  1. I don't know what do you mean by that. If the dealer can't detail a car clean, who can?
  2. This was a common symptom of not having enough gas in the AC unit. Once I filled it up, no issues.
  3. Just to add to this topic the development of the story. I contacted the Lexus of Cambridge again, and they have agreed for me to bring the vehicle in, so they can fix the rain sensor. So I did, and they have fixed it. Upon picking the vehicle up from them, two things made impression. First, the vehicle was splashed with some white-ish water, so they can test the sensor, and they delivered it as it was, no washing it. Now many of you may say "Oh, what a big deal", but wen we are talking about "premium" cars and "premium" service, this is not it. For comparing I will mention, that a Mercedes Benz dealer took my 1996 S420 for front end alignment and returned the car detailed, in and out. Second, I have noticed the AC doesn't give equally cold blow between the driver and passenger side. I called the service manager, and showed him the difference. He acknowledged that indeed the AC was not blowing equally cold air from the right and left vents, and it was not blowing cold enough, so he advised me to keep driving it would get better. I asked him if the vehicle would be OK to take me to Croatia and back the next week, and he assured me I would have no issues. During my 18 hour trip South I realized, the AC barely blowing cold. I was sweating and it was very exhausting driving like this. I ended up finding local shop to refill the AC Gas for me, during which process we found out the AC unit has only 200 gram of gas in it, while it should have 600. I was disappointed again, since I called it while the vehicle was with the dealer, and refilling (including testing the system for leaks) only took an hour and a half. They did nothing. I am not sure what you guys think, but this, I can tell you, is NOT premium service. 🙂 Very mediocre performance.
  4. I want to thank every one of you, who took time to answer to my post. You really lifted my concerns and made me realize that Lexus community is strong and it is a pleasure to be a part of it. I have more questions, related to the car, so I will be happy to communicate with you in the future! P.S. I have an appointment to take the car back next week, so the problem with the automatic rain sensor will be resolved. Cheers!
  5. I have RAC roadside assistance coverage through my insurance. Does this means I have membership at RAC?
  6. Last weekend bought an approved-used lexus 2014 GS 300h (41500 Miles on the clock). Firsy impression, while I was looking aroud the car - I have noticed, the vehicle was not buffed (while the dealer told me it will be), and when I mentioned it to him, he said, these scratches can not be buffed. Now I have been around vehicles enough, to know different. Anyways - I dropped the subject. Secondly - Tyres. Almost worn to the marks.... I asked him about it - he started to give me some theories about how many mm should the tyre thread be and we should look at the milimeters, not the tyre markings. (Very strange.... I quit arguing). The week before I emailed him, that the vehicle had an advisory in the MOT records over the past 3 inspections, about the chip on the front windscreen. I asked them to fix it, and he said, they will replace the windscreen. So they did - the front windscreen is brand new. However, there was a heavy rain on Wednesday (only three days after I took posession of the vehicle) I have noticed, the Auto-Wipers function doesn't work. The indicator light is on, the wipers make single pass, when I turn the Auto function on, but the sensor doesn't work. The dealer says, the vehicle has 12 months full Lexus Warranty. Now they want me to take the vehicle back, leave it at the dealer I took it from (around 80 miles away), until they fix the issue, and they do not offer a courtesy car for me to go about my day. This only can be done during week day. Is all this sounds normal to you? Does anyone have similar experience with Lexus Dealers?
  7. Hello friends, I am about to purchase a used 2014 GS300h from a Lexus Dealer. I am concerned about the Hybrid Bartery Life and price for replacement. The vehicle has 42000 miles on the clock. Should I worry and what to expect from this car? Are they reliable? I will appreciate any owner's experience with any problems related to this vehicle. Kind Regards!
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