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zanderblue

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Everything posted by zanderblue

  1. Ha, I feel your pain. The only remote functionality I have is for the hazard lights, error message for everything else. It has been like this for months. Lexus tech support advised failure to communicate with car and recommended change out of DCM. I had this done a couple of months ago and it made not the slightest difference! 🤬
  2. Yup, me too. I’ve been experiencing exactly same for a couple of weeks. I have discussed with dealer who admits they have no idea what is causing it and it has been added to the rather long list of connectivity issues I have and which tech support are supposedly working on. @Alan Thompson I’ll be interested to hear what Lexus Leeds have to say.
  3. I guess you’ve got to applaud the honesty in that reply. However, I don’t think it’s good enough, by a long way. A company with a reputation like Lexus needs to be throwing all manner of resources at this problem to resolve it sooner! My car is 20 months old and I have had issues with the app and connectivity from day 1. I don’t want to hear them say we’re working on it. I want them to be telling me we’ve fixed it.
  4. So………. DCM change out done and trip data now current but missing between trips between mid August and now. The new DCM did not fix the remote functionality issue. Now, I not only can’t lock/unlock, but I also can’t activate climate control remotely. Bizarrely, I can switch the warning lights on though. Dealer has reopened the case with Toyota Europe tech support team. TBH it’s all getting pretty tiresome, my car is now 20 months old and still not operating as per spec!
  5. I’ve got the latest version on my iPhone couple of days ago, now I’ve got no trip history after mid August. All else seems ok other than remote locking still does not work. My car is going in to dealer next week for the charging recall and a change out of the DCM, so no doubt it’ll be be back to square one after that 😊
  6. E10 is not quite gone yet. I am on it and use my off peak tariffs by scheduling my heavy users to take advantage. OVO keep asking if I want to change, but since it is an ‘evergreen’ tariff i just decline.
  7. Back home and tried new app out. Seems a bit slicker, certainly user interface is friendlier. Unfortunately, still no remote locking functionality. I’ve also come home to latest recall letter and car now booked in for 2 days at end of October for recall and replacement of DCM. Dealer is blaming Lexus for delay on DCM, saying that Lexus couldn’t provide a part number to them.
  8. Todays charge showing 45.4, app is still only reporting single figure.
  9. Thanks. I can’t see a charge now option, so I guess it’ll have to be done in the car. The app is absolute garbage. I’ve now lost remote charging, switching car on and off made no difference..This is as well as no remote locking function. 😡
  10. Hi, I wonder if anyone can help how do I delete or cancel the saved charge schedule in the app? I can’t figure out how to do it 🤯 Thanks
  11. Ken, I had the same update last month. Mileage, trip records and fuel status all started updating. Unfortunately, remote locking and “door not closed” notification still an issue. I’ve not had the XXG78 update yet. Who knows why? Hopefully, resolution is in the offing.
  12. I’ve just had an email from Lexus after sales manager wrt no remote locking function from the app. The digital support team in Europe have concluded after 4 months that the module isn’t communicating properly. The fix apparently is to replace the module and complete the Y code registration. I guess I should be thankful that progress is being made, but at a glacial pace! My car is now nearly 18 months old!
  13. No. There has been no change to any of the car settings. The recorded 46 gave 32 actual on dual carriage way driving. During charging the app shows the usual with or without A/c figures. But on completion of charging it reverts to the single figure??
  14. I’ve just completed a charge. I’m no longer getting the without and with A/C figures. Just the one being reported. 46. Anyone else seeing this?
  15. As has mine. 👍 Ill need to check if my remote locking is working when I get back home.
  16. Latest is 46.2/45.2, so slowly creeping up. I suspect more to do with increased frequency of recharge cycles than temperature increase. Actual with AC on rural roads was 36.
  17. I’ve received the letter today for the XGG95 recall. I was at my dealer last week for fuel flap fix and was told that they’d taken care of recall for forward looking radar; which sounds like it may actually be XGG95. Lexus Link maintenance doesn’t show this as having been done, but it does show the fuel flap, and given the issues with the app, I’m inclined not to trust it too much. I could call up dealer, but tbh I’m feeling a bit let down by them and have lost confidence in them. Does anyone know of an online resource or database (Lexus or Toyota) that I could look up to check the actual status to help me decide what I want to do. thanks
  18. Who would know why they didn’t do the DCM one. It’s hard to tell what’s been done since the service history is so poor. Im less concerned about the recalls, at least that’s them fixing or improving things and tbh, I did sort if expect it with a new model. I am far from happy about the Lexus Link issues though. No one appears to have ownership of it. I feel very let down by the dealer, who give the impression that it is outwith their scope.
  19. No, they didn’t do the DCM update. They did mention that the forward looking radar software update was outstanding and they did confirm they took care of that.
  20. So I had a near 300 mile round trip to my dealer yesterday to get fuel flap repair. I had also told them I wanted them to perform y code registration that Toyota Europe advised a month ago as a possible fix for the broken remote locking. Checking car in at the dealers, I was told nobody there knew what it was or how to do it. 🤬. Why, oh why didn’t they tell me that earlier and I could have postponed my visit until such time they were prepared. In the last week or so I’ve noticed some bubbling on the infotainment screen getting worse. I mentioned this yesterday and asked them to check it out. Apparently the protective film had been forgotten to be removed at PDI. I am not impressed.
  21. Yesterdays charge was 44/40.5 Actual with AC on was a pretty dismal 28. Ambient temperature was only 3 deg though.
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