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Krissy

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  • First Name
    Kristina
  • Lexus Model
    UX250h
  • Year of Lexus
    2021
  • UK/Ireland Location
    London

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  1. Yes and yes. They took it 5 mins down the road. Waiting on the garage to confirm all these details and to be fair they will probably answer all my questions in due course - I’m just being impatient!
  2. Hi! Hoping someone clever can help me figure out this conundrum. Last night someone stole my UX 250h. We heard a loud thud of something solid breaking (not glass) and went to the window when we saw a man wearing a covid mask swiftly start walking away from the car. Checked the car was ok and still locked and went to sleep. Woke up in the morning to find the car gone and notifications on My Lexus app saying Hybrid System Malfunction, Sonar System Malfunction, One or more doors unlocked. Long story short, the location was still tracking so I immediately went there and took the car back. It’s now at the garage to be re-secured but I cannot figure out how they did it. Both keys were protected in Faraday pouches. There was some minor damage to the left side front wheel well and guard was sticking out. The plastic panel under multimedia was ripped off. The left indicator was making a double speed noise. That’s about it - no broken windows or doors! Please share if you know what happened so I can try to keep my car safe when I get it back. Thank you! Krissy
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