King of the Hill

JB I am shocked!! I am sorry to hear about your troubles with Jaguar, but I have owned one for the last two years now and it has been flawless (touch wood!!). The service has been excellent and the car is impecable, I love it to bits!!! Hoping on a new XK at change time...with ***'s good graces.... :winky:

The V8 Aston is also a fabulous looking car, but there is just something so understated about the XKR....far too many young yuppie bankers seem to be headed down to the Aston Martin showroom these days (No offence if you happen to be a young banker, there is a part of me that wishes I had your job...). Besides the XKR is unfathomably pretty...and the noise it makes when you press the accelerator is astonishing...It really does take your breath away. Sure it isn't as fast as the Aston, it isn't as showy as the Aston, but honestly you will not give a jot once you have seen it...and you will be signing the check as soon as you have driven it and heard the noise it makes!! Michael, tbh, I am glad you/ your wife has decided to call it a day and move on... Have a gander at the new X5 from BMW, it's large but it is fairly impressive...although...it does have a funny gearbox :( (Have a look and you'll see what I mean) I hope your next car proves to be slightly better than what Lexus is handing out!!

Hi, I haven't been on these forums in a while as I had sold my RX for a GS and now for a BMW. To be honest I am shocked that this entire fiasco is still running Michael - it has been quite a while!! Seeing as it is apparant that Lexus are really not paying much attention to this complaint perhaps it would be a wise idea if you re-explore an initial idea that you had. I believe at one stage you were hoping to have TopGear or WatchDog report this issue. I am not sure whether you were successful in this, however maybe it is time to use more abrasive tactics to attack Lexus. I don't know how many of you are aware of this, but when Apple intially released the iPod a number of generations had appauling batteries fitted, that would last a few months before dying, and given that Apple would charge £100 or so to replace these some people made a website entitiled 'Apple/iPod dirty secret'. At the time this created a real stir and forced a formal public response from Apple. Perhaps if everyone was to pool together videos of their experiences with the lurch - clearly demonstrating it, documents showing the amount of time wasted on this problem in garages, the service received by the customer with regards the issue and the dangers and accidents that have occured and send them to one person, who could put it into a stylish video. A website can then be created to this specific problem and the video uploaded along with information and facts and a register where people can sign if they have a problem -fully demonstrating the extent of the issue!! outside of this forum. Furthermore the video should be uploaded to YouTUBE and as many other public viewing sites as possible... No doubt the press will follow this, and Lexus will be forced into a decisive move, perhaps even before the press get hold of it in a bid to protect their image....YOU HAVE A REAL OPPORTUNITY TO STRIKE BACK AT THE CLAIMS REPORTED IN JD POWER SURVEYS OF EXCELLENT SERVICE, that is ultimately what will drive this issue! When Lexus do contact the website representive or you do, it should be demanded that everyone on the list receive full buyback value for their cars...and perhaps some compensation??? Lexus will never match the offer, but the extreme public reaction and high demands may push through an acceptable deal! Or, perhaps this is just wishful thinking!!!! ;) Oh...and if sadly the above does not appeal...and I really hope it does, for those of you who just want shot of the car I have found a cracking BMW Dealer...really fantastic thus far, puts Lexus to shame....perhaps the new X5 will ease your pain??? Or perhaps a Jag XK is the way to go....absolutely stunning car....unbelieveably pretty!!

Hi guys, thanks for all you help... sadly i am not a business man and do not have a company i am a surgeon and my 'business' use is my private practice... unless anyone has any further insight into my particular situation i don't think it will work the way i want it to!!

No one??? Is anyone an accountant?? haha

Hi Guys, I am thinking of buying a new GS450h...can you tell me how much can i claim back from the tax man? I remember reading on a previous thread that one gentleman was claiming back his corporation tax of 19% against the whole value of the GS as he was claiming it as an asset. I was wondering if i can claim back my business usage which is 60%. I am in the top tax bracket of 40% thus a total of 24%?...any advice would be helpful please!!! Does the hybrid allow me any extra tax breaks over the petrol? Thanks for your time, THE KING!!

Well done Lexus...this is certainly what we as Lexus customers have come to expect and appreciate from the brand. And congratulations to m'lady's husband and others for prompting this fix! :winky: :zee: B) ;) The King :zee:

Hi John and Alex, I understand your point of view. I have to disagree if Lexus were to deal with this in an impressive way in the public eye (whether forced into the situation or not) they may very well end up cementing their reputation for service! This would in my opinon make the vehicle more popular and therefore raise the residuals! Of course if Lexus were to stuff this it may well dent residuals. The thing is that all cars are machines and they cannot be perfect every time. The general motoring public accepts this. However when things go wrong the firms should be there to solve the issues. If Lexus happens to be forced to be there they will do their best to spin the PR positively by coming up with a good resolution...this will help the brand and the consumers! Just my opinion, but then again I don't actually own an RX! The King

Just so you know...the RX400h is not exempt from the congestion charge and nor is it able to have discounted rate...ridiculous I know!!!

Any news yet guys?

Hiya, Thanks a lot squarehead....drink on me at the next meet..? :D It is a very good review, I'm glad you posted it :winky: Thanks, THE KING :zee:

Please scan this in, as I am abroad and cannot get this article!!! Thanks for the help.

IT'S D DAY FOR LEXUS!!! Lets see exactly how good their customer service is!!!

I think what we will find is that the Lexus will sell in limited numbers as a result of the 2.5 engine. By this being the entry model (and only petrol) you will find only those buyers looking at 325i, X-Types 2.5, Mercedes C240 and Audi 2.5 also considering the Lexus IS. Thus Lexus is not taking on the other prestige brands in the lower market or higher market segments. If Lexus have a fully speced IS 250 at under £30k, they might do well as it will bring in competition for the 320i and such like. Otherwise...they are stuffed...look at the poll. LEXUS THINK ABOUT IT!

EVERYONE VOTE!!!!