Search the Community
Showing results for tags 'replacement vehicle'.
Found 1 result
I was recently involved in a non-fault accident, which when I advised my insurance broker ( RAC ). I was put through to a company called DRIVE ASSIST, who I was assured would deal with the repair & supply a replacement vehicle at no cost to myself, they claim it back from the third party insurers. To cut a long story short, they supplied a replacement car in the dark so the delivery inspection was difficult. Following the repair of my IS200, they collected the replacement car two days late & accused me of causing damage to their vehicle, which I had'nt. This resulted in a dispute which has taken months to resolve. Having Googled Drive Assist I found that similar problems have occured with a lot of other people, in fact they have even been on the BBC Watchdog program. Should anyone come up against this company I would advise you to have no dealings with them whatsover.