Dickie

The Doctor and Peniole have hit the nail on the head. Whilst my NX was registered in July 2021 and purchased new on the Lexus Link site it comes up as a 2017 "model". So it is very unlikely to have an eCall system. I will just have to wait till I get a newer one !

Thanks for your contribution.

Richard

Thanks for the response Malcolm but my NX is the same as Phillip's, no mention of eCall in my handbook and no button in the light display. My manual does have a section 7 covering emergency procedures but eCall isn't mentioned. I can only conclude that the 2021 NX Premium Sport  edition doesn't have it even though the official guidance says "If you buy a new model of car, approved for manufacture after 31 March 2018, it must have the 112-based eCall system installed."

So what has happened ?

Richard

Can anyone tell me if my 2021 NX 300H has the eCall SOS system installed and if so, how would one activate it manually in an emergency. I understand that if installed it would automatically transmit the car's position and notify emergency services in the event of a major accident. I have searched the user manual and searched for a "activation button" but both have not yielded results.
Thanks

Many thanks John. I have spent hours studying the handbook trying to do this.

Hi

When I am about to go on an extended tour I like to load up the SatNav with the places I will be visiting and staying and the easiest way of doing this is to use the Postcode entry for the SatNav. But I have found no way of then re-naming the postcode label in the SatNav destination list to something that is more meaningful. Anyone know if this can be done? Currently I carry a paper list that allows me to see what postcode is where!

I would love to crack this one.

Richard

3 hours ago, Trophy92 said:

Hi,

 

I am also baffled by the interface as well,  I asked Lexus for a handbook but still find it strange and difficult to find anything, impossible if driving.  I hadn't realised that the that the system time isn't updated.  Need to check that tonight when I go out.  As you I am used to the time being picked up by the gps system and correcting the time.  What I did notice though was the clock was one hour out and that has to be done manually by pressing a button and hoping you stop the hands in the right place.  I have wrist watch that sets the correct time by just pressing a button and it goes back or forward by 1 hour, why one where you have to hold a button and hope to stop it at the correct time.

 

I ask my wife to change things like the voice etc or setting a destination if I am driving but she finds it difficult to navigate all the screens as well and often I end up having to stop to sort it out as she cannot find the correct page.  Hopefully it will get easier but even having sat in the car and spent ages going through the different options I am still confused as to where everything is.  What is the page which says Lights?  Which Lights are you controlling?  Must look it up.  

 

As you say it is a lovely car to drive, quiet on the motorway and I love a lot of the features on the car.  However I find the drivers seat a little hard as if something is sticking up in my right buttock.  It must be me and my back/leg but my wife also says her seat is similar.  Only had mine 3 months so finding what all the buttons etc do is also a challenge.  Love the panoramic camera view. What I would like is the driver info to be more configurable.  Only being able to see 4 out of about 9 options in two screens is poo.  A third would be nice.

 

John

I think what has disappointed me is that the amount of work to "improve" things is very small and in IT terms very little. So why spoil such a great vehicle for such lack of detail. As an example, I leave the TP traffic news set as on (I'm not sure I could turn it on and off at will without memorising the handbook in any case its so complicated) and recently on a journey to and from my dad who lives in North Devon I would constantly be interrupted with traffic news for South Wales. You know within a few seconds that its not relevant for that journey but the only way to "kill" the transmission is to change the radio channel up then down again. On my Merc one of the steering wheel radio buttons was programmed that if a TP broadcast was in progress one flick of that control would instantly return you back to your radio station. Surely that's not a complicated thing for Lexus to do. And again on the Merc and Audi using the joystick controller to centre the moving cursor over the map and select a destination was o easy and simple often I would use it instead of entering a postcode or a town. Using this function on the Lexus is so complicated and convoluted that I have given up on it. Again, the function is available but the interface to it is awful and I would have thought those clever designers at Lexus would have recognised this by now. I guess I will just get used to using what I need to and ignore everything else, but its such a shame on such a great vehicle in every other way. The saying spoiling the ship for a hapeth of tar comes to mind.

Richard 

Hi, I took delivery of my new NX300H about two months ago and whilst I would give the vehicle 10 out of 10 for driveability and comfort I am really disappointed and frankly baffled about the poor user interface. I delayed writing in to this forum because any new car needs some getting used to and I thought it "must be me" but I find I'm getting more and more frustrated and I wanted to know if other people find it frustrating.

Previously for the past 20 years or so I have had Mercedes E and C and Audi 6 vehicles and the user interface to the music / Radio / phone / Satnav was superb. And now I'm driving one of the best cars I have ever owned for driveability and comfort but with the worst interface possible. Just to set up a destination in the satnav requires umpteen clicks and twists; adjusting the voice volume is somewhere else; The TP radio traffic messages have no way of being cancelled if you get one from out of area and the list could go on. You need a degree in logic to work out the menu structure and its just taken me hours to find that the system time is not updated for the return of GMT and its hidden away in the back of beyond to change it!

I think what really baffles me is that none of these things are insolvable within a software system and once a re-program of the software were released it would cost nothing to improve. When such a wonderful vehicle is left with such a clumsy interface is amazing and surely the Lexus designers must have test driven Merc's and Audi's and seen how they get the interface with the driver spot on or nearly anyway.

Am I the only Lexus driver who is frustrated in this area and a real "Grump old sod" or do others feel this pain too?

Richard