andrew voice
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Posts posted by andrew voice
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Hi all
I have an issue with my is300h drivers seatbelt which makes an awful crunching noise when I release the buckle. It doesn't happen all the time, but I've got a video that my local dealership have said they would put through as a safety related issue and for it to be replaced under my extended warrantee.
My car has just turned 70k, warrantee was taken out at 32k and within the 3yr window.
To my surprise the dealer called me yesterday to say that warrantee had declined it due to the mileage I do each year.....
I pointed out that the car is serviced iaw lexus guidelines and that this is an unlimited mileage warrantee but the garage wont budge.
The warrantee even covers seat belts under the mot items section
Has anyone had a similar issue with lexus trying to get out of covering parts?
Lexus extended warrantee
in Lexus General Discussions
Posted
the car has a full lexus service history, it's currently on 12k interval business use as advised by my old dealership in Cambridge.
intervals are IAW (In Accordance With) lexus guidelines