CarlosN

Yes, I did it on last Friday, they didn't get back to me yet.. I guess because is weekend.. Hopefully on Monday they will, otherwise I will send it back as it is useless for me. 

Regardless all this, my problem is that carista doesn't show any erro when I do the diagnostic, but the ligth it shows on the dashboard all the time... How is it possible that doesn't show on the app too.. I give up 😂.. Going to send it back and go to lexus whenever it is open... 

Thanks for yous reply, I am in the UK(don't know if this affects it) , and brought it from amazon, when downloaded the app I could not find any paid version. Could you please post the link? 

I Did searching in Internet and it seems like the paid option appears when we try to clear the error, but my problem is doesn't show any error OK the diagnose to clear. I am really confused. 

Many thanks in advance 

 Hi guys, hope you can help, I have the carista app, and I have been trying to clear the error, but when I run diagnose, it doesn't show up any error. Hooe you can help me out as I am a little bit frustrated. Thanks in advance