Tk561

I’m not sure if I will get another RX or any other models that are prone to the CAN bus theft to be honest. Even an RX with the plate fitted, might not get taken but could result in damage during an attempt.   

Hi All

Thank you to all that replied.

My disputed case was passed to an engineer, who immediately increased the offer, making it very close to my expected figure, which I was happy with and have accepted.

The car was a 2021 RX with premium pack, 14k miles.

regards

Tk561

Hi there

My RX 450h 2021 was stolen using the can bus method just over a week ago in London. It was due to have the anti theft plate fitted just a few days later. 

The insurance offer was quite a bit lower than expected. I have researched the same model, year and similar mileage on the Lexus website and Autotrader to compare.   

The valuer told me that they take an average value across the country which seems a bit unusual as I would be looking within 50 miles at most  

He also told me that he would not accept any examples from me of other cars for sale or change the offer.

The only option if I disagree is to dispute this offer, in which case it gets passed to an engineer who will evaluate the offer but will not take any examples from me. After this I can complain to the Financial Ombudsman. This may not be successful as by the time they look at the complaint the value of the car would have dropped.  

Has anyone had experience of this and managed to get a better offer, which steps did you take?

thanks in advance

tk561

21 minutes ago, royoftherovers said:

Can you do a search on this TK? It was covered recently.

Hi there, yes I did do a search but could not find details on how a non Select Approved car is different to a Select in terms of warranty, breakdown cover etc.

Hi there

I am considering buying a used NX and browsing the Lexus website I see some cars are ‘Select Approved’.

I was wondering for the buyer, what is the difference between a Select Approved or not? Is there less warranty or it doesn’t come with breakdown cover etc, I can’t seem to find any info on this.

Thanks in advance

tk