P.H.

I really don't think the problem is with the actuator itself but think the eventual solution will be mechanical and an eventual simple fix as the flap needs to be spring loaded to release it in the short time the actuator operates. I will wait till there is a definitive fix and not my waste time going to the dealer until then. 

Think BCM is an acronym of body control module? Had my first experience of not being able to open the fuel flap at the petrol station this week. Phoned the Lexus garage who told me how to release it through the boot flap which is not ideal. Have sprayed the mechanism with silicon spray and utilised the piece of foam trick gained from this forum and all OK now.

Ordered my NX350h with premium pack pan roof and 14" screen at the end of last year and finally took collection on Sunday. It was a long wait but as others have said it is well worth it just be patient and you will be more than happy when it arrives.