daleyb

unfortunately that didn't work either. Very strange and very frustrating! thanks again

Hi Colin you might right, it might just have happened at that moment. no, none of the controls work. on/off button does nothing, no sound, no volume control. i can use the steering wheel controls change to change the radio station on the displaybut i don't actually hear anything!

Thanks Guys. I have worked through all of your suggestions and unfortunately it hasn’t cured the problem. Pressing the power button didn’t reset the system. Removing the fuses did mean when the systems restarted it came up with the 'system starting, do not turn off the power' message. But the problem remains. It might be to do with Bluetooth connectivity (or it might not) but it might not. The problem is I can’t access any of the menus to try a fix on the Bluetooth. The symptoms are: · No pointer on screen · Menu doesn’t come up when menu button pressed · No noise from the audio system. I can seemingly turn it on and off from the steering wheel mode button. And can change radio station from there too, but there is no sound. · Voice operation starts but only on map menu. But I can’t start any navigation without being able to use the pointer and menu button. · Won’t connect to any Bluetooth device. And if I try and connect a new device the car system doesn’t come up as discoverable. Given these plus the fact that it happened shortly after connecting my iPhone I still think it might be stuck in some sort of Bluetooth mode, but I may be wrong! Any other thoughts on what I can do? Thanks again

I'm having a problem accessing the menu on the on-board navigation system (09, Rx450h) and I can't play any of the audio systems. Currently it just shows the map screen and I can't get off it! i don't have the pointer arrow and pressing the menu button doesn't bring up the menu screen. It happened shortly after i connecting my new iphone 6 via bluetooth, whilst i was on a call. The call dropped off and since then its been stuck on the map screen. It almost feels like it is stuck in bluetooth phone mode (cutting off audio, not allowing other actions). But I can't now connect any phones or do any other actions. i disconnected the battery to reboot the system but its just come up in the same stuck mode. Can anyone suggest anything, thank you.