Hi, just bought a used CT200H 13 plate, liking the car so far but having a real problem with signing up to use TomTom Live services using the inbuilt SatNav. I've used Live Services previously on other devices without any issues so know the ropes. I've created an account (on TomTom) but when I try to log into that account (on the device in the car) I simply get a userid\password error. I'm sure the details I'm using are correct, I can use the same details on the site no problems. If I reset the device I get a "grace period" which gives me access to the services for approx. 10 days, so the SIM card is OK and online.
Firstly I wanted to know if people are using Live Services OK (in the UK) - I'm assuming people are.
Secondly, if you are using the services OK, how did you sign up? Did you create an account in TomTom and link to this? Did you sign up through the TomTom device in your car?
Third, assuming you've got this working OK, is there anything "odd" about the username and password you used? Any characters you avoided? E-mail providers that have failed, worked?
I've spoken with TomTom and so far drawn a blank (still working with them), but any experience you can share would be helpful.
Thanks in advance.