Hi,
I have read your post, and am sorry you are unhapy with our Toyota Branch. If you can give some details, and e-mail to online.customer.services@arnoldclark.co.uk - we will be happy to help if we can.
I am glad you find Lexus Aberdeen helpful however, that is one of ours too, so I am sure we can help you out in some way.
Hope to hear from you soon.
Regards,
Alasdair
Customer Services