Hello,
I need advice urgently. I recently purchased a 2007 gs450h in Dublin with 22k on the clock. I found out the valve recall work was not done on the car, once I notified Lexus they did the work last week.
However, when I handed in the car i seen an old invoice from a service done by Lexus at the end of the invoice it stated recommeded work to be carried out;
stating the car had a rear faulty shock and that the break calipers were seizing.
The car was in warranty at the time of the documented evidence so it shouild of been done immediately, however on contacting the previous owner who was furious he wasnt even notified by the garage a fault was found and was allowed drive away thinking everything was fine. Negligence alone by the Lexus dealer allowing a car leave with such work to be done still under warranty.
Question is the car is out of warranty now, even though the car has 22k and the faults should not have happened. I hold the documented evidence of the faults when it was in warranty at the time.
I think I have a case that lexus should pay for it?they came back and said they wont cover it and it will cost 2 k!!!!!
Suggestions on what route to take?
