I have just bought the new Lexus 300h Luxury ( a week ago). I have found the following annoying problems with the in car phone and the voice recognition.
Firstly, when I make a call (i have an iPhone 5s connected by bluetooth)., the person I am speaking with keeps hearing themselves - like an echo. Turning down the volume helps but then I find it difficult to hear them with road noise when driving.
Secondly, when trying to dial a number using voice recognition, the system throws up spurious numbers - example when I say 'Dial', the screen and the voice prompts says '+6.'
Thirdly, when first connected, all my contacts were transferred. Now they have all disappeared, although they are still on my phone. When I try and transfer the contacts list again, it transfers only one number.
I took it back to Lexus Chester today, and they tried to assist me, but eventually, they couldn't, and I was told that there was a software update coming which 'çould' solve the problems I am experiencing.
A shame about these problems with what, otherwise, is a lovely car.
I have to say the the system fitted to my previous cars - A Lexus GS450h and a CT200h had absolutely no issues with the Sat Nav/audio/mobile systems.
Another problem I am having - I tried to register my car on 'MyLexus', and entered the VIN Number, and the Device ID for the Sat Nav, which I obtained from the Service Booklet and through the menu system in the Sat Nav. However, I keep getting the message that the Device ID is invalid. Has anyone else had this problem?