I do feel you're being a little unfair here. You've failed to mention that you have visited the depot in Bangor and spoken to Andrew about this system. He quoted you the £600 or to try and save you from forking out all in one go offered to build just the rear boxes and then the centre section at a later date but keep the price the same as if you had had the work all done on the same day.
We log all of our quotes here at Longlife so if you had previously been quoted £600 that's the quote you would have received when you called again on another day. In fact, your first enquiry to us was on 09/07/2011 when you enquired about a cat back system as your system had broken on the centre box.
Each centre is quite free to charge as they see fit - local economy and competition does affect price so you may well pay less in Birmingham where there is far more competition. I would think that is the case across many industries, not just ours.
I'll certainly stand by the quote given to you by Andrew and also by the £25 discount which although not partiularly significant was based on the fact that Andrew would normally want more than £599 for the system anyway. The text messages offering discounts go out from Head Office and had I known that Andrew had already given what he considered to be the best price, you would have been omitted from the text run that day so for that I appologise I stand by the quality of the work, as I would with any of our depots. I'm unsure on the price of the OE Lexus system but I would wager that it would be more expensive than what Andrew can build for you which will also be of far better quality than the OE system.
You're more than welcome to contact me either through this forum where i'll quite happily respond in public or by the various other methods which I can be contacted on.
Jason - Longlife Head Office.
