I recently bought a 2007 Lexus is220d, with the view of buying a quality vehicle, with a reputation for reliability.
Within a few months it developed a flat spot on accelleration, which turned out to be an issue with the EGR valve, which was removed and cleaned.
A couple of weeks later the engine management light, VSC and stability control lights came on.
A diagnostic test showed the problem to be a fifth injector. There had been a recall of this model around the time of manufacture, which included the one I bought.
When I spoke to Lexus, expecting they would take some recognition of this and at least share the cost, I was very disappointed with their response.
Jenny Shipley, The Customer Services Team Manager, wrote to me to say on this age (07) and mileage (90k) of vehicle, they would not undertake any warranty work.
If anyone has a notion to buy a Lexus is220d of around the era of mine, I would suggest they think again. Even when parts have been recognised to be sub-standard and have failed a second time, Lexus will amazingly hide behind age and mileage. They did not at any time ask about the condition of the vehicle, which is excellent. It also has four Lexus dealer service stamps in the book and three stamps from recognised main dealer franchises.
Very disappointing experience so far!
