webster

Jock ring Sound and Vision on the number quoted and they will advise the likely cause and possibility of repair. Never had any more problems and now a distant memory.

cleverdick - I have sent you a PM

Just received my Amplifier back all up and running at a cost of £285 and I also had to pay for the Recorded Delivery of the Amp but the redelivery was in the price. Absolutely first class people to deal with and I received a report about the reasons for my particular problem and a method of reducing the risk of repetition of this common fault in my unit. The repairers were Sound and Vision at 284, Leith Walk, Edinburgh tel 0131 5532126 - Internet link below: http://www.svtservices.co.uk/lexus-mark-levinson-power-amp-repair-service/ Chris who I dealt with suggests that you telephone as some Amps are more problematical and he is happy to advise. For my own part I am raising some issues with Lexus and what happens next depends on their response.

Many thanks. I think it just a question of which one of many. I posted the note in the hope of saving someone else money just as you have done. Thanks again.

The dreaded clicks announced the demise of the Mark Levenson Amplifier in my 4 year old LS460GL with just 27,000 miles on the clock. RRG Stockport told me repair wasn't a possibility and a replacement would be £2,000 but Lexus would contribute 35% to the cost. I spoke to Lexus Customer services and they had no other suggestions. RRG insisted they would have to keep the defective unit despite the obvious salvage value. Lexus say this was simply confusion as that was the procedure for Warranty claims. If you Google "Mark Levenson Amplifier repairs" there are at least two reputable firms who will pretty well guarantee a satisfactory repair for less than £300 all completed wiithin 4 days!! Unusually poor advice and service from Lexus refusing to contemplate a repair or exchange unit (which is what happens to returned units from Warranty claims) and with RRG Stockport sadly one of and endless stream of problems. For anyone with Amplifier problems the message is to Google for a repairer as my experience is that Lexus and their dealers will deny the possibility of repair even though they will attempt to snaffle your defunct unit for reconditiioning with the only recompense an alleged discount gesture (less than the obvious salvage value of the defective unit) for being a longstanding customer!! The misinformation and whole experience ended my relationship with RRG and after 20 years of Lexus ownership I have also ended the discussion about the purchase of the new LS460 model. I am sure that things would have been different even five years ago but it sadly seems that at Lexus things are a changing.