Centre100

Thanks you Brian for your detailed comments.  I take your points regarding leaving micro scratches.
It seems Autoglym Ultra Deep Shine price is competitive too.

The scratch is so minor I had difficulty finding it, the paint so shiny it reflects the camera, so no photo!

Good advice, thanks everyone.  I'll look for Meguires Scratch X.

I managed to have a flight with a wooden pole (the pole lost), but there is a minor scratch not much wider than a piece of cotton and about 3cms long and thankfully no dent.  Tried using Mer polish which helped a bit but not enough. Is it OK to use Tee Cut on Lexus paint?

Thanks

Thanks Andy B. 

When the latest Nav software (not the Maps as they are up to date) was installed as part of AA installation, it reset all my previous volume settings, I reset them to my prefered levels as you described. All radio stations presets had to be reset too.   The car's WiFi had to be re authenticated.

Just had AA installed.  So far looks great - how to turn down AA's volume.  Currently very load.  Anyone found the setting?  Is it set from my phone or elsewhere?

When I asked Google to lower the volume the replay was it was at the lowest level. 

Thanks

You might want to see if your key fob can be switched off to save its internal button Battery.  On my NX300h Lux 18 reg the key fob Battery ran down every couple of months or so.  Now when I leave the car parked I disable the key which was constantly trying to locate the car.  I haven't needed to renew the fob's Battery in over a year now.  I also use a RFI pouch from eBay (belt and braces).

On the key fob press and hold the lock button, at the same time make a double press on the unlock button.  A red  LED falshes at the top right of the fob next to the lock button.  To unlock the car just press the unlock button as usual.

Hope this helps.

Thanks for confirming the files should be good.

Yes I was looking at the wrong button.

Again thanks.

Folks help requested

Just tried to download the latest upgrade maps. Do these file sizes look good?

I am aware we are only download updates this time for GB and Ireland so the file will be smaller.  

Also I tried to do an OTA upgrade but that option is greyed out in the car even though I have an excellent WiFi signal - I'm what am I missing?

Thanks

Dennis

Mine is the same, so no issues.  I don't have as many bins as you though!

Interesting Button A is on the right corner and B on the left on my display!

Toggling the 2 options on A changes the display and/or the predicted wheel path, colours etc.

Car is having its delayed 2nd service soon and I'll have it checked then.

On 4/26/2020 at 1:26 PM, pobrown said:

Another one of my alerts regarding a new software update.

A new version of software for the MEU (Multimedia Extension Unit) has been released for the MM17 Premium Navigation system.  This is the newer widescreen system fitted to many NX vehicles from late 2017 onwards.  The new software version is 1540 and is simply called Navigation on the software update screen in your car.

It mostly contains bug fixes.  The main one being that street names can now be displayed at the bottom of the screen at all times, not just during navigation.  This is a bug I'd certainly noticed when I first took delivery of my NX back in Aug 2018.

This update does not contain new mapping data - new maps are released separately.  The latest maps are 2019 v2 although 2020 v1 is due anytime soon.

Note: if you have a very new vehicle that already has Apple CarPlay installed, please see the FAQ below.

 

FAQ:

How do I get the upgrade?

The upgrade is available from the Lexus Tech website - you will need to create an account (free) to access but you will need a subscription (paid) to download the necessary files.

Once logged in, click on Repair then select 'Technical Service Bulletin' under payable access.  The search for NX300h under model.

The required listing should come near the top if you are searching close to the date I wrote this.

Does this apply to other vehicles?

According to the TSB it may apply to the following models in addition to the NX: ES, LC, LS, RC, UX.

As I only have experience with carrying out updates on my NX I can't comment on other models.  I would advise that you check the details carefully, especially the Model ID codes shown on the Software Update section of your media system.

 

How much will it cost to download the files?

An hours access to the site will cost €3.63 (about £3.20 at current exchange rates).  Depending on your bank you may get charged a fee for the currency conversion.

 

Why do I have to pay?

I don't know - I don't run the site.  A dealer may carry out the install for you free of charge during a routing service.  All you can do is ask.

 

How big is the download?

About 1.5GB

 

How do I install?

The download will arrive as a ZIP file.  Inside this will be a .KWI file (in this case 17LML2EU-FB00_1540.kwi).  Copy this to a blank USB Flash Drive - note it must be formatted as FAT32.

Insert the USB drive into the port in your car (remove any others).  Go to the software update screen and it should be detected and give you the option to update.  This particular update takes about 20 minutes and requires that the system/engine is powered up at all times.

 

What about the maps?

These are updated separately - you can check the current version available on the same site by clicked 'Owner' then 'Map and Software Updates'.  Click the 'More Info' button in the MM17 section to see the latest version available (2019 v2 at time of writing).  You may be entitled to a free update due to the 'mapcare' program.  2020 v2 should be released very soon (2019 v1 was released end of April 2019)

 

What about the DCU / Audio software?

The Display Control Unit software controls the Audio side of your media system.  The current version of this software is 1435.  This can also be found on the tech website in the same place - it is dated 19/09/2019.  Personally I'm hoping they update this soon - I'm constantly annoyed that music files don't play in track number order but instead in alphabetical order.  I have reported this to Lexus UK but they tell me that this is how the system was designed!

Do I have to update?

No - if you are happy with the current function of your system and you haven't noticed any bugs or problems then you don't have to.

 

Are there any risks with the upgrade?

Yes - like any other computer based device there is a small risk that the update could go wrong.  Whilst this has never happened to me I can't be held responsible for any damage caused during any update that you attempt.  If you have any doubts at all please leave it to your dealer.  

 

I paid £40k for my car I don't see why I should pay £3 to access this file

Then don't - ask your dealer to do it.  They may do it for free.  They may charge for their time.

 

I really don't want to give Lexus another £3 to access the site - will you send me the files?

No - please don't ask.  The files are behind a paywall.  I'm not going to break any applicable copyright rules.

 

When is Apple CarPlay or Android Auto coming to my car?

Lexus have said in various places that an update for this particular media system should be coming soon - it was initially scheduled for May 2020 but the current climate may delay this.  There is no word yet on whether this will be a free or paid upgrade.  Lexus in Spain have said it will be a free upgrade as part of your next maintenance visit but I've not seen any confirmation from UK yet.  Use Google Chrome to look at the Spanish site then you can use the built-in translate function.

 

I already have the Apple CarPlay or Android Auto functionality

If you have bought a vehicle recently then you may already have the CarPlay functionality.  If this is the case then this update is not for you.  I believe systems with CarPlay are now referred to as MM19.  The latest software version for this system is 1140 but contains the same bug fixes as the version I've already discussed.  Again, if you have any doubt then do not attempt the update.

 

Why did you post this?

I'm a computer science graduate and work with IT every day - yes I'm a geek.  I know nothing about how the greasy and dirty parts of a car work and I've learned a lot from this site.  Technology is the one area of owning a Lexus where I think I can be of some help.  If just one person finds my posts helpful then it was worth doing.

 

Hope that helps you out

 

Phil

Hi Phil

Thanks for the MAP and Nav update notice.  Both installed, I do like the Street name visible now on the bottom of the map display.

Question - have you noticed any change to the rear view camera  viewing area after the Nav update?  I have always been able to see the yellow of the rear number plate but now see my chrome bumper protector as well, as if the camera is pointing down a bit more. It might just be my imagination, the sun shining all the time now!

Cheers

Yes - same model as yours but in grey!  I set my car to auto connect to my home wifi, you have to tell My Lexus to Share to Car.  

Make your route in 'JOURNEY PLANNER' the select 'Share to Car' or 'Download to USB'.

Good luck

I have a boot liner in mine. Removing it got rid of the rattle.  My fix was to put an old dust sheet between the boot liner and the boot floor. I think the chrome boot floor handle was rattling against the boot liner. No more rattle.

Hope you've cured yours.

I received this email from Lexus UK this morning.

'This is confirmation email to inform your vehicle Lexus NX300h, has been transferred to a different My Lexus account.

This may be because you've recently created another My Lexus account with another e-mail address. Or it may be because you've sold your vehicle to another My Lexus User.

If neither of these reason applies or you are unaware of this transfer, please contact us noreply@lexus.co.uk at in the first instance. We'll resolve the issue as soon as possible.'

Sure enough my vehicle is no longer shown in my account.

I didn't remove it or create another My Lexus account or email address, or sold it to another My Lexus User.

So I sent a replay to noreply@lexus.co.uk!  Don't think it will get through to that address!

I have sent another email to Lexus UK direct via an online form and hope to hear from them next week.

Anyone else had this issue?

Just hope their web site hasn't been hacked.

I notice that there was an update to the eStore on my NX300h.  It downloaded (via my home wifi) and installed fine.  Apparently it will download purchases from Lexus.

Anyway - it now works, not sure what if anything I'll use it for though!

Thanks for the reply.  Hope the updates sort the other issues (Nav?)

I don't think it was weather related either.

Mine is due its first service next month, I'll see what they say and report back if interesting.

Modern aircraft occasionally get spurious messages too - we're in good company!

Hi  Jon

Thanks for that. Did you get 3 loud bleeps (not the gong from safety cameras) Please post any findings from the service.

I don't plan to.

The 1st service is due soon, I'll speak to the teck guys about it. 

Hmmm,  don't remember it happening on a corner.  Did see a pheasant who should have known better than cross the road on foot earlier!

Don't think so. Not that kind of sound.

NX300h  Luxury April 2018.

Driving on minor A road 30 - 40 mph, no other traffic, day light, dry conditions.  Sudden quick triple loud bleeps.  This 'event' was over very quickly.  I thought I saw a large red warning square pop up in the multi-function display, too quick to read before the screen returned to normal.  The car ran normally.

Can't see this referred in the full manual.

Anyone had this kind of issue?

Do 'events', possible faults get recorded in the car's system so that Lexus can fault find?

On 11/19/2018 at 5:50 PM, Barryhi said:

Voice command to "Suspend Guidance is available on mine, a March 2018 model

Checked mine today and "Suspend Guidance" voice control is not available on mine.  Perhaps of the extras the Luxury version has e.g. radar assisted cruise control, media control etc memory for software could be limited? Dunno.

Thanks for that.  I notice your model is MX300h SE, mine's the NX300h Luxury April 2018.  I'll check again.

Cheers

9 minutes ago, jbi507 said:

Just to confirm, the maps are free for 17CY at least for 3 yrs.

Then to update the navigation system's firmware we can pay for it under the repair -> TSB section?

Yes correct.  There is a fee of a little over 3 eruos to use the server to download the firmware.  No charge for the maps.

On 11/6/2018 at 4:09 PM, Centre100 said:

Thanks - I foolishly assumed there would be a new Bulletin and reference number (and date!)

Both updates installed successfully.

Thanks for the notification.