I've the same problem with my 2011 CT200h after those heavy raining days in Southern California and the good news is: I've it fixed ! Just a few easy steps. Open your hood, remove the fuse box cover, full out the Radio fuse ( check It, make sure It wasn't burned) spray the WD 40 into the fuse connection (you might need to reinsert and full it out couple of times to get rid of the burned spots) Turn on the car ignition ( press It twice) reinsert the Radio fuse into the connection and wait for the system to reboot and that's It ! You're good to go. Everything should go back to normal ! Meanwhile, the Lexus dealer asked me for thousand of dollars to replace the system !!! SCREW THEM ! OK, good luck and have fun folks.