Nosam

Thanks for the responses, everyone. What you suggest does ring true, but at no time were we informed of any change of specification by the dealer. It was literally when i put the car in reverse (still in handover garage)that it became apparent and everyone's reaction was one of surprise. As an update, we have been in touch with lexus uk and they are checking for details with dealership. Got to say feel like We were mis-sold and will post any developements that may benefit any people who find themselves in a similar predicament. Thanks again

Thanks for the reply Steve, Yep was new order -placed order with dealership in September 18 expected delivery in December actually came into dealership mid January, so lead time was a bit longer than expected which would be factory build and shipped. just trying to gather some evidence to support our position at this point. cheers mate

Hi everyone, New to this forum but on my third Is series, having previously driven is200 sport, then is220d. Ordered a new is300h f sport in september last year and upon recent collection at the dealership noticed there was no reversing camera. I thought the camera was fitted as standard as it shows in 2018 brochure across the range from executive to premier. I appreciate you could upgrade to bigger nav screen and leather etc by choosing the plus pack or premier pack. Obviously gutted but car did look great in mercury grey . Dealer says it not standard so kind of in dispute, which is a major bummer. Was given courtesy car in interim. My question is essentially -is the camera standard on f sport base trim for 2018. If anyone can assist with this or has any similar knowledge or experience i'd be extremely grateful thanks in advance for any help S