OMB

It's been some time since I first posted this and I am glad to say that after a few photos and wrangling, Lexus have admitted they might have jumped the gun a bit and have agreed to replace the lights. :D I would like to thank all the help I got from this post, especially the advise about the paint gauge. Once I mentioned this ( and the fact that I am a memebr of the LOC) they seemed to change there tune very quickly. They didn't even bother to check the paint and just agreed to change the lights. I was however less then impressed with the lexus dealer, every time I wanted to get something sorted I had to call Lexus GB directly, the dealer had the customer services of a traffic warden trying to meet his quota. I certainly will not be going to them for any servicing ect.. I will post on the dealer review in more detail. Any way thanxs for the advise my lexus will once again be faultless, and I will stop getting annoying people asking "whats happend to your lights" :shutit: OMB

Cheers for all your replies. I agree with besty, if the car was put in an oven then surely if it was hot enough to crack the headlights, i would surely see some sort of problem with the other lights (there all perfect) i'll send them pictures of all the lights to prove the point. One thing I have relaised from all your responses is that it will be hard to prove that the car has not been in an oven even though I know it has not. The cars last service had a tick against good for headlights, so what ever has happened to the lights has happened in the last year. thanxs for all the feedback OMB

I bought it off a friend of mine OMB

Hi Guys I'm new to this site but find it really useful. I was hoping someone out there can help me. I recently bought an IS200 SE that still has 16 months manufactrers warranty. Recently I noticed the headlights had loads of surface cracks on them so I thought i'll take it to the dealer to get it sorted. The guy at the dealer tells me that this has been caused by the car being in an oven (body shop) it looks like they have been caused by heat causing th elenses to crack. Now I know this is not the case but he ai'nt listening. Called lexus GB who have asked me to take photos and send it to them. They will then decide what action to take. Has any one come across this problem before or can anybody give me any advise on how to proceed. your help will be appreciated Thanxs OMB