Alan Keegan

Hard to know as I was dealing with the service manager who appeared to be on the ball, guess there have not been any real instances in Sheffield to date - he did not appear to know that the one instance they had had of a pulled bumper was an attempted theft. Maybe my enquiry sorted the communication out - I do not believe a recall has been done to address this yet for all owners.

After reading these posts I contacted the Lexus dealership in Sheffield. They where not aware of the issue although they had one customer come to them with a non working headlamp and unclipped bumper. They then came back to me to say their was a kit to fit to the light to secure them and that the cost would be somewhere between £250 and £350 to supply and fix. I wrote to Lexus HQ on their enquiry webpage. Got a call a few days later from the Sheffield dealership to say Lexus had offered to do the work free of charge. This was completed on 25th September and shows on the service record as 'ECU protection kit' I have also turned off the keyless entry both at the car itself (It is in the vehicle settings) and the keys, so no broadcast a signal transmitting from the car or the keys - ruling out the signal theft option. I also came across a OBD port lock which I have just fitted (£55) from Amazon. It will slow them down, it looks like you would destroy the OBD port if you tried to remove this protection without the special key. https://www.amazon.co.uk/Protector-Anti-Theft-Immobiliser-Socket-Interface/dp/B07MMV98YS/ref=sr_1_3?crid=R0JV5PCJJ887&keywords=obd+lock+protector&qid=1697036418&sprefix=obd+lock%2Caps%2C148&sr=8-3 I feel a bit more comfortable. I am considering the Scorpion X immobiliser for £400 (with the £50 Lexus Club Discount), this would slow them down if they somehow got the key fob. I am also looking at a Tracker - these are expensive although there is a low cost DIY option on amazon for £155 for the device with 5 years live tracking included - then £50 for another 5 years. This can be refitted to other cars should you sell. https://www.amazon.co.uk/Tracker-Inclusive-Subscriptions-Included-Motorhome/dp/B09KM19J66/ref=sr_1_4?adgrpid=1179776988048503&hvadid=73736283447716&hvbmt=bp&hvdev=c&hvlocphy=132934&hvnetw=s&hvqmt=p&hvtargid=kwd-73736256882765%3Aloc-188&hydadcr=25499_1964931&keywords=gpsbob+gps+tracker&qid=1697037405&sr=8-4 Thanks for posting this problem, i hope some of what I have done would be of interest to others.