Hi John, Many thanks for your offer of help. Only had the car for two weeks, still learning. I am having trouble with transferring contacts from my phone and voice tag. I've research on youtube etc but still no luck. Here's what I've done.
Press Voice button. Get the message voice tag not available please register.
Go to setup, voice, all I see is voice settings volume, nothing about setuo voice tag. Tried many times, my last resort is to go to my Lexus main dealer. Many thanks once again. Russell