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leu

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  • First Name
    Leu
  • Lexus Model
    UX Takumi
  • Year of Lexus
    2022
  • UK/Ireland Location
    London

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  1. @eight I have yet to experience this so-called legendary customer care from Lexus. At this point, I am refused a car courtesy car from Lexus. They said it would take at least a week before they assess the damage. I didn't add a courtesy car to my insurance because I paid for a breakdown service with Lexus, which offers a car in case of a breakdown etc. I also paid for a service plan which also gave me a car when I went for service. Leaving me in limbo, I have no way of taking my kid to school due to our location.
  2. That is probably how they got in. There's damage in that area from them trying to open it. The alarm didn't go off and I didn't get a notification from the car app. Apart from the body damage. There is also a Hybrid malfunction warning on the instrument cluster and a Sonar error message in the logs. Should find out more on Monday when it gets to the dealer. Police said Range Rover, New Jaguars and Lexus are high on the list of stolen cars
  3. @eightk They pried open the wheel arch. They also attempted to get into the fuel cap area. At this point I'm not sure how they got in and drove off.
  4. Owned the car for about 1 year and a half Lucky enough I have the tracking app , so the car has been recovered. Probably gonna sell the car, it was fun while it lasted.
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