Hi Herbie, all,
I'm getting the same problem of tailgate not opening and stuck so cannot open manually either, been happening just over a year, did work intermittently in between but currently not working 😞 Also coincides with my driving from 10k to 2k miles due to Covid / lockdown etc.
I know this is an old post and I'm working my way through the pages of comments however in the meantime @Herbie please could you send me your notes on this issue? Much appreciated in advance!
My 12v battery was definitely under charged as I had to call the RAC to get me started a couple of days ago, however he confirmed that the battery is still OK and doesn't need replacing. I will make a point of driving the car more regularly.
Lexus investigated the issue and reported 'faulty tailgate motor' which they quote ~£1k to replace (ouch!!). My car probs isn't worth more than £7k if I am lucky ...... hence I'd like to try every other option before I spend anything like that kind of money! If it does turn out to need a PBD motor then I'll look for second hand as well.
Might also need a new 12v battery, anyone got recommendations? Current one was fitted at manufacture so it has done very well but may now need to be replaced. RAC and Lexus quoted around £150 but I'm happy to replace myself if I can purchase cheaper.
Again, thanks in advance ... now back to reading the next 4 pages! 😄
