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Colinb623

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Posts posted by Colinb623

  1. 3 hours ago, EcZ said:

    My IS300h, 2017 went for the 120.000 km. Service today and I learned the water pump needed replacement because of leakage. Luckily my Lexus is covered under Lexus 10 year warranty service, so FOC repair. If not under warranty I would have probably replaced it myself. Still very happy with coverage and “red carpet” treatment. Sure you pay for it, but the experience is worth it to me in the end. 😄

    How much are you paying for the 10 year warranty and what are the stipulations behind the warranty? Mileage etc . I'm interested in this warranty 

  2. 2 minutes ago, Rob Greenhalgh said:

    Hi all

    I've had my 2017 IS300h for a year. Recently it sounds a bit sportier than before. Could I have inadvertently turned on the sound simulation ? If so, my question is how do I now turn it off. Thanks in advance for your help.

     

    Rob

    Should be down to the right of your steering wheel . Wind it down until light is off 

    Screenshot_20231228_155721_Chrome.jpg

    • Like 1
  3. 5 hours ago, wharfhouse said:

    I have 2014 IS 300h (Executive trim) - I bought the car when it was 2 years old with 40k mile on it. Car now has 142k miles. In that time the only repairs have been:

    - screen wash water bottle sensor 

    - new front wheel bearings at 80k miles (also had front discs/pads changed at same time) 

    - new spring on bonnet latch at 140k miles (became weak and bonnet wouldn't stay latched properly) 

    Still have the original 12V battery and can leave the car over a week and it starts no problem but I do keep a lithium jump pack in the car for the inevitable day when the 12V battery gives up. 

    Still on original rear discs and pads (4mm remaining) but last couple of services reporting them as pitted/corroded now and so will need changing in the next couple of years I guess. 

    Tyres have consistently lasted 20k miles on the rear and 40k miles on the front. 

    Other than being maintained by Lexus on schedule through its life that's it - everything still works as it should. 

    This is more than enough evidence of how reliable these cars are 👍

  4. 18 minutes ago, rayaans said:

    All very odd and likely a typo on the service receipt. Bit difficult to get that disproved. 

    Also probably doesnt matter much in the grand scheme of things although I would probably push it anyway and see what happens

    Might not matter much in the grand scheme of things but my Lexus Relax Warranty is governed by incorrect mileage 😞 . The email I received from Lexus Relax about returning my car for its next service to keep the Warranty cover is 15000kms from the the mileage printed on the service sheet .

    Not the mileage stamped in the service  book .

    So I now have to return the car 5300kms early for a service to keep Lexus Relax warranty cover on the car

    • Sad 1
  5. 1 hour ago, Malc1 said:

    A corrupt ECU sounds a bit odd to have and hopefully it’s only causing mileage reading issues

    However to ask Lexus “ why” is maybe expecting too much from mere mortals ……. sounds very technical and exceptional electronic wizardry related ……. p’raps a replacement ECU might be the end result …… at Lexus cost of course if you’re still under their Warranty ( hopes ) 

    Good luck

    Malc 

    No symptoms of any ECU issues over the last 2 years . Car has been flawless to be honest .

    I just found it very odd that the service technician could see the mileage on the clock visually as 96234 miles  and stamped that in the booklet, yet the Service report I received back when paying said 92925miles and the Hybrid Health re rest 5 weeks later had 97253miles on the report 

    • Confused 1
  6. 101 070 miles on car now .

    Service done at 96234 miles and this is stamped in service booklet. 

    Service receipt I was given on the day of the service states the mileage is 92925miles which I was told was obtained from the ECU 

    Hybrid health re check done 5 weeks later states the mileage is 97253 which I was told was obtained from the ECU

    Discrepancy is the huge difference between what the service technicians documented on the service booklet, the service due again sticker on my door and mileage printed on the service receipt. 

    Lexus rang me this eve and asked me to drop the car back in to have the ECU re scanned and try and rectify the problem . I appreciated the phone call but they offered no explanation as to why this happened 

  7. Lexus Service really not impressing me now .:(

    They claim the ECU Read 92925 miles when I initially dropped the car in for its serviced . This is also printed on the doc they gave me.

    I just checked the Hybrid Health re check paper work which I had done 5 weeks after the initial service and it states 97235 miles. ( lexus asked me to drive the car for 500 miles to re do hybrid health check )

    So in 5 weeks I put up 4000 plus miles .!!!!!!!

    I'm sorry but this dealership is taking the micky . 

  8. A bit miffed about a fairly decent discrepancy in the mileage marked on my service booklet and itemised service receipt issued by Lexus .

    Service booklet is stamped as service done at 154875km. Itemised receipt states service done at 92925 miles which is 149548km. 

    Lexus Relax warranty email states ensure car is returned for next service by 164516km which is only 10 000km interval .

    Lexus Service department are not much help to be honest , they are just interested in booking the car in for a service .

    Disappointed to say the least and a bit alarming that there is such a discrepancy from the service team.

    Anyone experience of this?

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