Colenso

I had my ES300H Takumi taken from outside my house in Richmond on Thames at 03:20 on Monday 5th of December. The tracker went dead at 0329 about 1.4 miles away. The Met called me around 11am the same day to inform me that 8 lexus cars were taken on the same night. The Met police sent me an email at 1148 to confirm that the case was closed. At 1930 the tracker became active again and I went to the location and retrieved the car from the thieves. It was clear from the condition of the vehicle that it had been taken using the wheel arch CAN BUS method. At 2358 the thieves came back to find the vehicle, needless to say, they left without it. Lexus are refusing to assist me in any way and insist that they are in no way liable to cover the cost of the repairs (6k) and that I have to make a claim through my insurance company. My motivation for posting this is to see if anyone in a similar situation has found a solicitor who is willing to take Lexus on for this. I have made a few inquiries but nothing more than that.

My 2021 ES300H Takumi was taken using the same method and I received exactly the same response from Lexus.