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Patient Pete

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  • First Name
    Pete
  • Lexus Model
    NX350 on order
  • Year of Lexus
    2023
  • UK/Ireland Location
    Essex

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  1. Hi all After lurking in the shadows I thought I'd share my experience on the NX delivery date topic. I ordered the NX 350 premium plus, sonic grey, protection pack & design pack back in early April 2022. The sales rep was very honest and said they were telling everyone to expect about a years wait for the 350 but a few months less for the 450. All of the previous explained reasons discussed on here for the delay but the earlier 450 delivery was down to Lexus expecting it to be the more popular model & therefore had ramped up preproduction for it. I installed Lexus link a few weeks later & my car appeared on it with the status of "order in progress". Knowing it could take a year I didn't ask for updates, just assuming I'd hear when the time came. A month or so ago not having heard any news I did some Google searches & came upon this forum. So I was a little irritated to read several posts where delivery was either expected or had happened for orders placed after mine. I emailed the CR at Lexus & the same afternoon my dealership phoned me. I was told my car was due to be started in three days the Lexus Link App should update to reflect this. As you can imagine I was pretty happy to hear this. Sure enough one morning I checked the App & the car was now "build in progress". Two weeks later it changed to "left the factory" The Dealer phoned me yesterday & said they expected the car around the middle to end of May & he would call back at the end of April with a further update. I asked about some of the problems experienced by other forum users & was told they fully expected my car to have mud flaps, 360 camera & 2 key fobs. So all in all it will have taken a little over 13 months to get the car assuming nothing goes wrong between now & then. I have no doubt my experience is shared with many of you & I hope it also gives others an insight of what to expect. I'll post again when I pick it up, fingers crossed.
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