Steviebobs

Thanks Paul, I am not really bothered with Voice Ac and I will live with having to unplug the ipod occasionally. Steve

Hi all - an update. Ipod works 'ok', I play via "tracks' and randomise, or select a particular album, it DOES play the album tracks in the correct order. Abbey Road sounds sensible now.... But, it does 'disconnect' every-so-often and disappears from the Media list. I disconnect and reconnect and it works again for a while. I will live with it. Re Voice Commands, not managed to get it to work yet, always says 'no media selected' or such-like. Will play at this some time in the future, no big deal for me. Re Surround or not, I just leave it at default. Trying to move the focus appears haphazard to say the least. Steve

Well Done Bill !! Stuck it out like a Brit!! Seriously though, if I was in your situation I would do the same. I theoretically, could write off £5K but hell, where is the sport in that. Go for the Juggler. I love to write letters to CEO's it normally works. I have done a few. I tend to add a little humour rather than being the 'wingeing Brit'. Seems to work. I cruise and would hope to never be faced with your experience. It will make me even more aware of pressing the wrong button in future though. We should all thank you for benefiting from your experience I reiterate, well done, getting your £5K back instead of losing it is, as they say in football parlance, a £10K swing. Keep smiling my friend!! Steve

Hi guys, thanks for your replies and help. A further test this morning showed that my iPod (Classic) DOES show correct playing order on the album so this is the source I will use for the time being. I did notice when using the iPod some time ago that it seemed to freeze for no reason so new test in progress. Thanks again. Steve

Hi Paul, thanks a bundle for that very definitive answer. I actually read something similar a while ago but frankly found it too hard to believe so dropped it for a while. Having a bit of time yesterday, I dug into it again and did some testing with various usb devices and hence my post. I missed the alphabetic element during my testing but in hindsight you are obviously right. I just loaded one album (Blondie - Parallel Lines) onto several usb ‘media’s’ and, again in hindsight, now remember that the album tracks were listed the same on all, confirming your point. What a staggeringly odd way of doing things!! Seems in keeping with some other elements of this, my first Lexus. 15 months into ownership and have to admit I preferred my 2019 BMW 5 series. With 13,000 songs on a 128g usb stick, I may choose not to go the ‘prefix’ route! Ah well, only 2.75 years of lease left….. Thanks again for your diligence, and probably extreme patience, dealing with a major car co. ! Steve

HI all. I have a 2022 registered ES300h R Sport and have an issue with the audio that maybe someone can advise on? If I use a 'music populated' usb connected 'device' (either an ipod, a usb stick, or even an old Blackberry phone with memory card), I am unable to get the songs to play sequentially i.e. in the right Album order. It always plays randomly regardless of how many times I press the 'random' button. This does not happen with the music on my bluetooth connected iPhone, suggesting it may be a formatting issue. I am sure I must be doing something silly, but as a reasonably experienced person in the ways of tech/hifi etc, I just don't know what that silly thing is. Any help? Thanks