New NX350 owner. Picked up this lovely car on Tuesday (3rd). All good. Next couple of days took the car out – all good.
Thursday (5th) went to the car, with key fob. Grasped door handle to open door as usual but door didn’t open. Got in car by using the button on the key fob, sat down. The car dash welcomed me “Welcome <MY NAME>” (which I hadn’t seen before (???)), I put seatbelt on, the seat & steering wheel swung automatically into my preferred position.
I pressed power button, but the car didn’t start. It displayed “press brake, and press power button to start” message but no start!
After a few seconds, the dash went blank.
I could use other electronics (seat position, electronic door open, interior lights etc) but other than that the car is not doing anything.
I got out (seat & steering wheel auto retracted as expected) and had to again use the fob buttons to lock the car.
Same experience over the next hour.
Eventually, I got in, sat down, HELD the keyfob up against the Power button, held the brake pedal down and then pressed power.
The car started normally.
I drove it and was able to lock it, unlock it, open the boot with foot gesture etc etc – all normal. Next day all still normal...
Any thoughts about what was/is going on?
I rang the dealership & the service manager reported he thought some problems with Lexus Link and advised me to remove my vehicle from the Lexus app.
(Note, I only have one key fob as per other reports of keyfob shortage or I would have immediately tested a second keyfob)