Just frustrated after waiting fourteen months to take delivery of my new car and was only informed on day of delivery that I would only be receiving one key ,as it was not a well known thing to me.Communication has been poor,so much so I arrived at the garage I originally placed the order for the car to be told by the new franchise that the Lexus dealer had moved ten miles down the road.Obviously I wasn’t very happy and to be honest spoiled which should have been a very pleasant day.