KeithyG

Where is the UX section please?

I’ve got a Lexus UX 250H which I bought new in May 23. All was ok with the media up to the time I upgraded my iPhone 13 to iOS 17 in September 23. It may have been coincidence but my issues started from then. The main issue is with WhatsApp and Messages which when I used to get them while driving I tapped on it and the message was read out to me. It then asked me if I wanted to reply and so I said yes and spoke my message which was then sent. However, seemingly after the iOS 17 update whilst the message was still read out to me when it came to replying the system just keeps saying “your WhatsApp your WhatsApp your WhatsApp” i.e like it’s got stuck. I’ve disconnected my phone and done factory reset and even have an upgraded iPhone 15 but the problem still persists - anyone have any ideas please. Another issue is with Amazon Music, which doesn’t always load but when it does and I select my playlist the first song that comes on the screen begins with “A” but it plays a song beginning with “B” and it won’t let me change it! Again any ideas as to what to do much appreciated!