TERMINATOR

today i took the 2002 mk2 for a test drive usual smooth quiet drive the heat shield was loose but easy fix. The question is that when pumping the footbrake repeatedly the brake/abs and no abs warning light came on followed by an audible warning sound. Is this normal or am i just paranoid about this master cylinder ? Anyone with a mint mk2,try it n let me know pls.

Thank you.

The information was very helpfull.

I an going to buy another gs 2002 mk2 with 80k but i an being put off by scare stories as there seems to be a costly and major fault with the brake master cylinder.

Has anyone any ideas of how to check this and if it just occurs can this part be bought and installed cheaper than using a lexus franchised dealership?

if it can be bought cheaper, then from where and cost etc?

Any other advice on any other thing to check would be gratefully appreciated thanks.

My next vehicle will be either a range rover sport a lexus ls or a bmw 7 series depending on funds,but will end up with a ford ka ha ha.

I have just had a brand new set of 18" 5 spoke rx wheels added to my mk2 and i am looking for someone who wants a swap with either a set of 18" hybrid wheels or something bigger.

try this.

hacks

up to u,its ure choice.

or nav only.

I have bought most of my cars from lexus edinburgh and returned when requiring a service or sale,the service from the sales staff and service staff has always been second to none.

I recently made another purchase from lexus coventry and i would thoroughly recommend them,they have been very helpfull and have went over and above normal customer service to retain my business.

If you use lexus edinburgh ask for scott gammie and he will put you on to a salesman or ask for leon or lambros from coventry.

COMPLETE SATISFACTION GUARANTEED.

Have you tried all the major uk wheel suppliers like mswuk or elite direct who bring wheels in from the states or try tsw uk.

These companys supply wheels to the trade.

What is going on? We're all used to the hype being greater than the reality, but Lexus claim to have the very best automotive experience out there - not in my experience!

After my first year of ownership of an RX400h I have to say I am seriously questioning the wisdom of my choice.

The hand over was a joke, literally.

Due to the deal struck the dealer insisted on specifying the handover date to suit their end of month figures - fair enough.

But come the day the sales people I dealt with were away for various reasons & the whole process was handled by a new team member who got most of the "owner training" wrong - days pouring over the handbook proved this & the list of errors covers almost 2 sides of an A4 sheet.

Despite assurances (because the weather reports were dire) the entire handover took place in the pouring rain & was rushed as a consequence.

There was more, the p/ex was driven around & spotted by friends because the dealership used my personal plates rather than their own trade plates - one called me & said "you were going a bit this morning weren't you?" Apparently he was over taken my what he thought was me (he didn't know about my purchase) at what (on here) can only be described as a considerable rate of knots.

A few months in I had the misfortune to have a broken windscreen while in Europe. It was the day I due to return so I brought it back to the UK for a repair - after hours on the phone (no repairer could locate a screen), it transpired there were only 2 in whole of the UK & one had just been sold - luckily I got the last one or I would have had a lengthy delay (the screen was cracked from to to bottom).

Now I come to first service time.

The local dealer has been taken over in the interim, so the price has lept from the £180 quoted at the time of purchase to £250. Inflation? I think not - within 40 minutes of my home I have been quoted (approx) £180, £215, £250 & £280 - all for exactly the same service &, presumably (Lexus Standards Police do check apparently!) quality of workmanship.

Now I did some checking (before a flame war starts!) between the cheapest & the most expensive the business rates are within 5%, can't say about how much they pay, but It can't much different because the cost of living & house prices are within 8% (max) - so why a service cost charge disaparity of over 33% And why a local price hike of around 40%?

To make it worse, 5 out of the first 6 dealers I called couldn't simply give me a quote over the phone, they wanted to call me back.

When they called they wanted to collect all my data (for their customer mailing lists no doubt) first & then quote.

I copied my concerns to Lexus & have received a patronising call stating that dealers can charge what they like - using local conditions as justification. So no help there, "Lexus experience" really means "dealership experience" so they are no different to the rest of the crowd in the market place.

By comparision BMW dealers & Mercedes dealers in the same areas vary by 10% & some offer customers who buy from them a discount on all servicing for the duration of the ownership.

In Autocar a couple of weeks back (their running an IS500 - you know that new M3 beater?) & their experience was back to the bad old Leyland days.

They couldn't get the car booked in, some dealers hadn't heard of the model & when they did get the work done the car was returned with body wax on the driver's seat.

When they complained the car was taken back, cleaned & the leather stretched & wrinkled in the process of removing the marks - all in the magazine photos & all.

So before I decide to forget my intent to buy my partner an is220d .......... am I right or wrong? Are Lexus falling down & is it time to move on to another marque before I get my fingers burnt again?

OK, this is the conclusion for you.

Today I had the call from Lexus & it was much as has been discussed.

Lexus acknowledge that my year is not what they would consider ideal. They blame the dealers concerned for everything, accept no responsibility, moral or otherwise, they happily accepted a couple of useful proposals as to how they could improve matters & have offered to ask the new local dealer principal to contact me to try & build bridges.

As this comes from the highest level in Lexus I must say it's left me thinking Lexus really don't give a damn about their end users at all.

It one thing to agree that matters aren't right, it quite another to wash your hands of those (agreed as wrong) issues, even if there is future business stake & blame the middle man for everything.

LEXUS ARE YOU LISTENING? NO? I DIDN'T THINK SO.

Bottom line, there will not be another Lexcus, or Toyota at this home - ever.

Lexus needs to appreciate that listening to a customer's concnerns "so I can understand" isn't going to cut it alone - we can all listen & make the right noises. But in the end it takes more than that if you're going to invest around £70,000 of hard earned in a company's products.

As it is, well if I'm asked about my car my the curious in the car park (Hybrids tend to do that) I'll have to be honest......

"Nice car, crap dealer service & couldn't care less attitude by the manufacturer - buy one at your own risk"

Oh & by the way, the distinct impression I had was that we minions don't count in the Lexus Master Plan, they are more interested in their ongoing trails with dealers to improve sales, set standards (what standards, what b*****ks!) & so on - the individual customer doesn't come into it......

And..... (rant nearly over) the director I spoke knew precisely what my business intersts were - & basically overlooked it - BIG MISTAKE - on Monday I have to sit down with one of the companies of which I am a investor/partner.

The agenda includes replacing the company cars they run, currently Jaguar X-Types & S-Types. The local dealer has closed, a family business that couldn't make it through the current economic climate - they are seriously considering Lexus IS & GS models - not while I'm an investor they won't. There's a good Merc agent locally & another Jag agent 10 miles away - that nice little earner will go there in April, sorry Lexus you've got a loose cannon out here now - all for want of some acceptance of corporate responsibilty.

What a dud lot.

Sorry again to hear of the intorelable service.

I purchased a car two weeks ago from lexus coventry and the car was not up to the standards i expect from lexus in terms of bodywork.

I travelled from glasgow to buy the car and only noticed the imperfections when i was home and washed the car.

I called and spoke to the sales manager who contacted the dp and i received a call to arrange transport of my car to one of the companies bodyshops,including a courtesey car, new alloy wheels and the car returned perfect with no fuss.

That is what i call lexus service.

I would also like to say,i have purchased several cars from lexus edinburgh also and any/all issues with the car even out of warranty were dealt with

perfectly.

I have had about 34 cars since i bought my first new car in 1995. 5 lexuses,2 mercs,3 bmws and numerous other marques and i always go back to lexus because nothing matches them.

I would return to the dealers willing to go over and above there normal duties and i would suggest sticking to lexus but go to a recommended dealer by someone on this forum.

If you are going to buy a lot of fleet cars negotiate a paid service plan for the 3 years.

I am sorry to hear of your bad experience.

I have bought 2 gs300's and an is from lexus edinburgh and have to say my experiences from this dealership has been second to none.

I have recently bought a used approved rx and travelled over 300 miles, to pick the car up and the condition of the car was not what i have experienced from

a reputable dealer.The dealer has agreed to pick my car up, fix it and return it including a courtesy car.

That is what lexus are about.

Thanks guys. The dealer has informed me there will be 3 keys available to me on pick up of the car on saturday.

Main dealer only i have had far to many bad experiences with small local firms.

Cheers mate.

I have decided to buy an rx but the dealer mentioned that there was only two keys,one master key and one plip key.

Is this standard or is there normally 2 plip keys and a master ? and if so does it have to be provided by the retailing lexus dealer on purchase.

Thanks.

DONE IT. Thank f***. I went to a couple of local garages i know and got the largest impact gun "no joy". Called in a few favours and got hold of a

2000llb/ft torque gun and fannys ure aunt its off.

Thanks for all ure advice.

I have been at it all day and still nothing. I have broken a brand new snap on impact wrench and the 1000llb/ft torque gun is not touching it.

I have coated it in wd40 overnight. any help would be appreciated i don't want to snap the bolt.

I usually get this done at a local garage but i am going to attempt is myself,the only thing is i am unsure as how to gain access to the rear upper strut from inside the car. Do you need to remove the rear seats ?.

Any help would be appreciated.

Meant to add it is a mk 2

thanks i have been offered a sat nav centre console for £400.

it is only the water i'm worried about.

I want to buy a 1999 ls400 but when i went to see it the boot was full of water and fungus growing on the spare wheel.

Is there any problems with the rest of the car rusting due to the water ingress.

The satelite navigation is also pure white nothing on it and none of the audio equipment works. Please help. any advice greatfully appreciated.

I have decided to give up my gs.

I have owned an is200se and 2 gs300's and now i feel that i have to let it go due to increased family and high running costs.

I have a brand new set of 20" rims if anyone is interested. davino rims from the states.

Thanks to all for all the help i've received and cheerio.

What lowering springs did u get ? i am thinking about h&r.

you could be talking an increase of 15/20bhp dependant on the chip or remap and better fuel efficiency.

Where in the uk chips gs300's and what power increase does it give? anyone have any ideas? thank you.

I have decided to mod this gs. wheels first, suspension, tints ,ice and last kit n paint.

Will take time but looking forward to it.

HTTP://s216.photobucket.com/albums/cc259/M...=DSC00011-1.jpg

I have a set of kahn rsv 19s in the hoose if anyone interested. i know im not allowed to sell as i am not a gold member . This ia a mere sugestion i am making /offering he he. 450 pounds . unless u have a set of 20s n will consider a p/x + cash.

pic of them kahns