hello, i am a lexus cd changer expert. i suspect he put 2 cds in 1 slot. if you can get the cd tray back in the magazine than you can use the manual eject button. try shutting off the cd changer when the cd is back in the magazine. then you can use the manual eject button on the bottom of the changer which is in a hole in the bottom. use small screw diver to eject the magazine .you will have to remove the faceplate and the changer from the dash to be able to do the manual eject. if you force out the magazine it will ruin the 700 pounds cd changer. hopefully once you manually eject the magazine you can relieve the magazine malfunction.i have email pictures on how to remove the changer from the dash . please send your email address and i will email the onformation. it is not difficult to remove the changer you just need to know where the scres and the spring loaded pop outs are.